Jakolbhi Gillette
Colorado Springs,CO
Summary
Enthusiastic, passionate young man with years of experience dealing with real life situations and collegiate level case studies centered around marketing and management. Applies strong communication and persuasion skills to effectively and efficiently market products, services, events, etc.
Overview
11
11
years of professional experience
Work History
Retail Wireless Consultant
Sprint Corp.
Colorado Springs, CO
2018.10 - Current
- Managed inventory by monitoring product stock, receiving orders and restocking shelves.
- Researched customer database to determine current plan and offer service options.
- Set up wireless services for customers each day.
- Increased sales by using expert knowledge of wireless products and services to help customers make selections.
- Received and counted money.
- Broke down boxes and disposed of trash.
- Accepted and processed customer returns.
- Completed store opening and closing procedures.
- Opened inventory boxes and restocked shelves.
- Monitored security areas during busy periods.
Assistant Store Manager, Merchandising
Skechers
Colorado Springs, CO
2018.01 - 2018.09
- Developed new process for employee evaluation which resulted in marked performance improvements.
- Worked directly with management and consultants department to brainstorm, discuss strategy and solve issues.
- Verified data integrity and accuracy.
- Answered calls, emails and faxes daily, addressing customer inquiries, solving problems and providing new product information.
- Communicated issues and inefficiencies with store manager to create strategies and exceed sales objectives.
- Trained employees and oversaw production staff, department leaders and shift managers.
- Interacted with customers to determine needs and offer product or service solutions.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Offered hands-on assistance to customers to offer support and stay current on preferences and buying habits.
Wireless Consultant
GOWireless Verizon
Colorado Springs, CO
2017.05 - 2018.01
- Copied, logged and scanned supporting documentation and placed all information in client files.
- Provided wireless technical support and product coaching to customers in an efficient manner.
- Set up wireless services for customers each on a daily basis.
- Managed inventory by monitoring product stock, receiving orders and restocking shelves.
- Researched customer database to determine current plan and offer service options.
- Consistently met deadlines and requirements for all production work orders.
Sales Associate
Wal-Mart Inc
Colorado Springs, CO
2015.05 - 2015.08
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Kept on top of changes to store products and promotions to maintain strong sales.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions.
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
Education
B.S - Business Administration/Marketing, Finance
Adams State University
Alamosa, COMay 2017
Associates of Arts - General Studies
Lamar Community College
May 2014
Skills
- People & Goal Oriented
- Friendly and Strong Communication skills
- Good Negotiator
- Clear speech and strong voice
- Highly determined and motivated to work
- Strong leadership skills
- Strong Communication skills, English, leadership skills, Negotiator, speech
- Payment processing
- Cross-functional team collaboration
- Self-direction
- Account management
- Retail sales
- Credit card processing
- Cash handling and management
Timeline
Retail Wireless Consultant
Sprint Corp.
2018.10 - Current
Assistant Store Manager, Merchandising
Skechers
2018.01 - 2018.09
Wireless Consultant
GOWireless Verizon
2017.05 - 2018.01
Sales Associate
Wal-Mart Inc
2015.05 - 2015.08
B.S - Business Administration/Marketing, Finance
Adams State University
Associates of Arts - General Studies
Lamar Community College