Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Fher Hernandez Miranda

Marshalltown,IA

Summary

Dynamic professional with proven success at U.S. Cellular, leveraging communication and negotiation skills to drive sales and enhance customer engagement. Delivers memorable guest experience through welcoming interactions. Fluent in Spanish, adept at behavior management, and committed to fostering positive interactions.

Overview

3
3
years of professional experience

Work History

Retail Wireless Consultant

U.S Cellular
Marshalltown, Iowa
10.2023 - 06.2025
  • Assisted customers in selecting wireless plans and devices suited to their needs.
  • Participated in promotional events to drive sales and engage with the local community.
  • Provided technical assistance and customer support for wireless devices.
  • Greeted customers and provided exceptional customer service.
  • Developed sales strategies to enhance team performance and customer engagement.

FitKids Counselor

YMCA/YWCA
Marshalltown, IA
06.2022 - 07.2023
  • Supervised children's activities and ensured a safe environment for play.
  • Communicated effectively with parents about children's progress and daily routines.
  • Monitored children's behavior, encouraging positive interactions among peers.
  • Enforced all health and safety standards set forth by state regulations for daycare facilities.

Education

Bachelor of Science -

Iowa State University
Ames, IA
05-2027

High School Diploma -

Marshalltown High School
Marshalltown, IA
05.2023

Skills

  • Communication skills
  • Leadership
  • Behavior management
  • Customer service
  • Negotiation tactics
  • Excellent people skills
  • Adapt to diverse groups
  • Fluent in Spanish

Languages

Spanish
Native/ Bilingual

Timeline

Retail Wireless Consultant

U.S Cellular
10.2023 - 06.2025

FitKids Counselor

YMCA/YWCA
06.2022 - 07.2023

High School Diploma -

Marshalltown High School

Bachelor of Science -

Iowa State University

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