Jakori Tichenor
Lexington,KY
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than 10 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Owner/Equipment Operator
GAMETIME
2019.01 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Strategized long-term plans for game franchises, successfully maintaining series continuity across multiple installments.
- Actively engaged with the gaming community through social media channels, forums, and events, fostering strong relationships with fans.
Owner
JJD Express
2020.02 - 2024.01
- Managed day-to-day business operations.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by drivers.
- Established foundational processes for business operations.
- Trained and motivated drivers to perform daily business functions.
- Ensured accurate recordkeeping in compliance with DOT regulations through meticulous documentation of hours of service logs, receipts, and other required paperwork.
- Managed financial aspects of the business effectively to maximize profits while minimizing costs such as insurance premiums or equipment leasing fees.
- Upheld cleanliness standards within the truck cab to maintain a professional appearance at all times during deliveries or client meetings.
Assembly Line Worker
Trane Ingersoll Rand
2016.10 - 2021.07
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
- Contributed to a positive work atmosphere, fostering strong relationships with colleagues while maintaining professionalism and focus on tasks at hand.
Car Salesperson
Dodge Chrysler Jeep- Montgomery
2014.03 - 2015.12
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
Education
High School Diploma -
Bryan Station High School
Lexington, KY05.2007
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Product Assembly
- Hand and power tools
- Equipment Operation
- Strong negotiation
- Building rapport
- Sales Presentations
- Persuasion techniques
Timeline
Owner
JJD Express
2020.02 - 2024.01
Owner/Equipment Operator
GAMETIME
2019.01 - Current
Assembly Line Worker
Trane Ingersoll Rand
2016.10 - 2021.07
Car Salesperson
Dodge Chrysler Jeep- Montgomery
2014.03 - 2015.12
High School Diploma -
Bryan Station High School
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