Jakson Hofbauer
Huntsvile,TX
Summary
Driven by genuine commitment to helping others and fostering strong community connections, bring generous patience, empathy, and persuasive abilities to every interaction. Thrive in collaborative environments, ensuring clients feel heard and supported through every step of housing process. Adept at navigating complex housing regulations and providing clear, compassionate guidance tailored to individual needs. Passion for people and teamwork creates welcoming and efficient atmosphere, promoting positive, lasting relationships.
Efficient and conscientious, with strong problem-solving abilities and attention to detail, ensuring high-quality outcomes. Adept at managing housing applications, conducting site tours, and providing information on housing policies and procedures. Strong communication skills and ability to maintain accurate records and meet deadlines. Bringing solid work ethic and methodical approach to role of Housing Ambassador.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housing Ambassador
SHSU Department of Resident Life
08.2024 - Current
- Provided assistance to residents navigating housing processes, ensuring clear communication and support.
- Facilitated resident engagement through organized events and activities enhancing community involvement.
- Collaborated with staff to improve residence hall operations, streamlining procedures for efficiency.
- Addressed resident concerns promptly, implementing solutions that improved overall satisfaction and retention.
Grocery Clerk/Retail Cashier
Brookshires Food Store
01.2024 - 08.2024
- Processed customer transactions accurately and efficiently to maintain a smooth checkout experience.
- Assisted customers with product inquiries and provided recommendations to enhance satisfaction levels.
- Maintained a clean and organized checkout area to promote a welcoming environment for shoppers.
- Handled cash and credit transactions, maintaining accuracy in financial exchanges at the register.
- Maintained cleanliness and organization of store shelves and product displays.
Car Hopper
Sonics Drive In
02.2023 - 01.2024
- Delivered food and beverages to customers promptly, enhancing overall dining experience and satisfaction.
- Maintained cleanliness and organization of service areas to support efficient operations during peak hours.
- Assisted in training new carhops on customer service protocols and operational procedures.
- Processed customer payments accurately, contributing to smooth transaction flow and customer convenience.
- Monitored inventory levels of food items and supplies to support operational efficiency throughout shifts.
- Engaged with customers to foster a welcoming atmosphere, promoting repeat business and loyalty.
Education
Bachelor of Management - Management
Sam Houston State University
Huntsville, Texas, TX05-2028
High School Diploma -
Bowie High School
Bowie, TX05-2024
Skills
- Resident assistance
- Community engagement
- Event organization
- Operational collaboration
- Customer service
- Transaction accuracy
- Product knowledge
- Checkout efficiency
- Cleanliness maintenance
- Inventory monitoring
Certification
- TABC Certification License - 2024-2026
Timeline
Housing Ambassador
SHSU Department of Resident Life
08.2024 - Current
Grocery Clerk/Retail Cashier
Brookshires Food Store
01.2024 - 08.2024
Car Hopper
Sonics Drive In
02.2023 - 01.2024
Bachelor of Management - Management
Sam Houston State University
High School Diploma -
Bowie High School