JaKyde Johnson

Student Athlete

Santa Rosa,CA

Summary

Proven Front Desk Receptionist at OceanFront Lodge Bar and Grill, adept in sensitive information handling and problem-solving, enhanced guest experience through efficient booking and issue resolution. Excelled in time management and cash handling, contributing to a streamlined check-in process and a professional, welcoming environment. Demonstrates strong social perceptiveness and bookkeeping skills, ensuring confidentiality and customer satisfaction.

Overview

year of professional experience

Work History

Front Desk Receptionist

OceanFront Lodge Bar and Grill

Crescent City, CA

08.2023 - 07.2024

Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Collected room deposits, fees, and payments.
Maintained organized and clean front desk area to create professional and welcoming environment for visitors and employees.
Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Scheduled, coordinated and confirmed appointments and meetings.

Education

Bachelor Of Engineering - General Studies

Santa Rosa Junior College, Santa Rosa, CA

Skills

Social perceptiveness

Sensitive information handling

Time management

Bookkeeping

Researching skills

Cash Handling

Problem-solving skills

Scheduling

Additional Information

Also has experience in the restaurant field putting hours in bussing in the restaurant of the hotel and waiting guests.

Timeline

Front Desk Receptionist - OceanFront Lodge Bar and Grill

08.2023 - 07.2024

Santa Rosa Junior College - Bachelor Of Engineering, General Studies