Jala Cox
Westminster,Colorado
Summary
To fulfill a role of serving and showcasing excellent hospitality towards customers and be a valuable team member
Overview
4
4
years of professional experience
Work History
Hostess and Togo Specialist
Bonefish Grill
10.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier
Superfruit Republic
04.2023 - Current
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy level
- Kept workstations and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Cashier/Barista
Donutsville
01.2022 - 04.2023
- Worked in a fast-pace and Multitasking Environment
- Prepared and served food with proper sanitation practices
- Worked with a communicative team
- Responsible for giving wonderful customer service.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Tamale Kitchen
01.2020 - 05.2020
- Kept cleanliness of the lobby and greeted customers
- Responsible for handling cash and packing orders
- Communicating effectively with customers to verify their orders.
Education
High School Diploma -
Mountain Range High School
Westminster, CO05.2023
Skills
- Multi-tasking
- Customer service
- Sales
- Reliability
- Hospitality and care
- Patience and Empathy
- Detail Oriented
- Interactive communication skills
- Phone Etiquette
- Efficient collaboration
Awards
Mountain Range Pride Award, Mountain Range, 2022
Volunteer Experience
Sales/Fundraiser, Make A Wish, Westminster, CO, 2022
References
- Heidi Keosomboon, Cashier, Donutsville, heidirxnee@gmail.com
- Noelani Macphie, Cashier, Donutsville, animacphie11@gmail.com
- Jamie Houghes, Manager,Superfruit Republic, 3039277622
- Sydney Stringer, Trainer, Bonefish Grill, sydneystringer12@gmail.com
Extracurricular Activities
Investing in Girls Economic Literacy, 2023, Present Cohezian Club, 2021, 2022
Languages
Spanish]
Limited Working
Timeline
Hostess and Togo Specialist
Bonefish Grill
10.2023 - Current
Cashier
Superfruit Republic
04.2023 - Current
Cashier/Barista
Donutsville
01.2022 - 04.2023
Cashier
Tamale Kitchen
01.2020 - 05.2020
High School Diploma -
Mountain Range High School