Jalah Gainous
Warner Robins,GA
Summary
Business Management graduate seeking to apply leadership, operations, and customer service expertise in a dynamic organization. Skilled in inventory management, problem-solving, and team development, with proficiency in Microsoft Office applications.
Overview
4
4
years of professional experience
Work History
Bartender Lead
Dolans BBQ
04.2024 - Current
- Promoted to Bar Lead; managed a team of bartenders, conducted inventory, and developed leadership skills
- Communication – Strong interpersonal and verbal skills to interact effectively with customers and team members
- Experienced in onboarding, training, and mentoring team members
- Conducted weekly inventory counts to ensure proper and accurate products are stocked for daily business
- Coordinated delivery of products with vendors and suppliers
- Order bar inventory ensuring stock levels are sufficient based on usage
Bartender
Dolans BBQ
09.2023 - Current
- Skilled in creating positive guest experiences and resolving complaints professionally
- Mixed and served beverages while ensuring high customer satisfaction and operational efficiency
Bartender
Patterson’s Station 67
05.2021 - 12.2023
- Supervised staff, resolved customer complaints, and maintained food and equipment inventories
- Provided exceptional customer service, managed cash and payment handling, and ensured cleanliness
Education
Bachelor of Business Administration - Business Management
Georgia Southern University
Statesboro, GA05.2023
Skills
- Microsoft Word
- Excel
- PowerPoint
- Leadership
- Inventory Management
- Problem-Solving
- Customer Service
- Strong interpersonal communication
- Phone communication
- Digital communication
- Strong decision-making
- Event Coordination
- Organizing special events
- Promotions
- Customer engagement
- Team player attitude
- Strong multitasking
- Highly reliable
- Clear and effective communication
Timeline
Bartender Lead
Dolans BBQ
04.2024 - Current
Bartender
Dolans BBQ
09.2023 - Current
Bartender
Patterson’s Station 67
05.2021 - 12.2023
Bachelor of Business Administration - Business Management
Georgia Southern University
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