Jalah Manning
Summary
Licensed Esthetician certified in PCA Skin as well as Dermalogica. Experience includes facials, waxing, peels and acne treatments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet client and team goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Document Archival Assistant
Codex DNA
02.2021 - 07.2021
- Collaborated with fellow assistants to maintain a clean, efficient workspace, optimizing staff productivity.
- Handled equipment, chemicals, and materials properly and with caution.
- Maintained a high level of quality control by adhering to strict sterilization protocols and guidelines.
- Assisted with support duties such as filling products, labeling products, testing samples and taking inventory.
Customer Service Representative
Dominos Pizza Inc.
05.2020 - 02.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Science - Health Sciences
California State University - East Bay
Hayward, CA2026
No Degree - Esthetics
San Diego City College
San Diego, CA03.2024
Skills
- High-frequency machine use
- Chemical peels
- Nano infusion
- Sensitive skin care
- Infection Control
- Product knowledge
- Eyelash and Eyebrow Tinting
- Makeup Application
- Customer Education
- Strong Communication Skills
- Sales and upselling abilities
- Customized facial protocols
- Product Recommendation Expertise
Certification
PCA Skin Professional Peel Certification
Dermalogica Partnership School Graduate
Timeline
Document Archival Assistant
Codex DNA
02.2021 - 07.2021
Customer Service Representative
Dominos Pizza Inc.
05.2020 - 02.2021
Bachelor of Science - Health Sciences
California State University - East Bay
No Degree - Esthetics
San Diego City College