Jalal Mosa
Dearborn
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
Work History
Sales Consultant
American Signature
11.2018 - 08.2025
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Identified and addressed customer needs through in-depth consultations, leading to tailored solutions and increased sales.
- Developed and maintained strong relationships with clients, enhancing customer satisfaction and loyalty.
- Implemented effective sales strategies, contributing to a 20% increase in annual revenue.
Driver
UBER/LYFT
05.2017 - 11.2018
- Follow relevant safety regulations and state laws governing vehicle operation and ensure that passengers follow safety regulations
- Test vehicle equipment such as lights, brakes, horns, or windshield wipers, to ensure proper operation
- Complete accident reports when necessary
- Pick up or meet employers according to requests, appointments, or schedules
- Provide passengers with assistance entering and exiting vehicles, and help them with any luggage.
Assembler
BRIDGEWATER INTERIORS LLC
10.2015 - 04.2017
- Inspect, operate, and test completed products to verify functioning, machine capabilities, or conformance to customer specifications
- Read and interpret assembly blueprints or specifications manuals and plan assembly or building operations
- Perform quality checks on products and parts
- Package finished products and prepare them for shipment
- Shovel, sweep, or otherwise clean work areas
- Review work orders and blueprints to ensure work is performed according to specifications
- Complete production reports to communicate team production level to management
- Maintain production equipment and machinery
- Rotate through all the tasks required in a particular production process.
Steward
NEW PARTHENON
01.2013 - 08.2015
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems
- Collect payments from customers
- Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff
- Take orders from patrons for food or beverages
- Present menus to patrons and answer questions about menu items, making recommendations upon request
- Inform customers of daily specials
- Explain how various menu items are prepared, describing ingredients and cooking methods
- Remove dishes and glasses from tables or counters, take them to kitchen for cleaning
- Escort customers to their tables
- Deliver orders to kitchens, and pick up and serve food when it is ready
- Arrange reservations for patrons of dining establishments
- Wipe tables or seats with dampened cloths or replace dirty tablecloths
- Set tables with clean linens, condiments, or other supplies
- Check to ensure that appropriate changes were made to resolve customers' problems.
Valet
COBO CENTER
01.2012 - 06.2012
- Take numbered tags from customers, locate vehicles, and deliver vehicles, or provide customers with instructions for locating vehicles
- Keep parking areas clean and orderly to ensure that space usage is maximized
- Park and retrieve automobiles for customers in parking lots, storage garages, or new car lots
- Greet customers and open their car doors
- Calculate parking charges, and collect fees from customers
- Issue ticket stubs, or place numbered tags on windshields, and give customers matching tags for locating parked vehicles
- Escort customers to their vehicles in order to ensure their safety.
Stock Clerk
PAPAYA FRUIT MARKET
05.2011 - 08.2011
- Answer customers' questions about merchandise and advise customers on merchandise selection
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
- Receive, open, unpack and issue sales floor merchandise
- Clean display cases, shelves, and aisles
- Compare merchandise invoices to items actually received to ensure that shipments are correct
- Stamp, attach, or change price tags on merchandise, referring to price list.
Education
Bachelor in Human Services -
Henry Ford College
Dearborn, MI06.2025
High School Diploma - undefined
Fordson High School
Dearborn, MI05.2014
Skills
- Supervised and coordinated team activities
- Mentored and trained staff
- Familiar with Microsoft Word and Excel
- Bilingual - Fluent in both Arabic and English language
- Able to manage time efficiently
- Great communication skills from experience in servicing customers
- Can easily work as part of a team or independently
- Able to switch between several tasks quickly without losing focus
- Can easily prioritize work and carry out orders when given
- Able to follow instructions and ask questions for clarification when needed
Timeline
Sales Consultant
American Signature
11.2018 - 08.2025
Driver
UBER/LYFT
05.2017 - 11.2018
Assembler
BRIDGEWATER INTERIORS LLC
10.2015 - 04.2017
Steward
NEW PARTHENON
01.2013 - 08.2015
Valet
COBO CENTER
01.2012 - 06.2012
Stock Clerk
PAPAYA FRUIT MARKET
05.2011 - 08.2011
High School Diploma - undefined
Fordson High School
Bachelor in Human Services -
Henry Ford College