Jalani Abdul-Aziz
Holly Springs
Summary
Versatile professional able to adapt to any situation, with experience in public safety, operational support, and customer service. Adept at managing emergencies, preparing incident reports, and collaborating with teams to enhance safety protocols. Strong communication and organizational skills contribute to effective incident management and a secure environment.
Overview
7
7
years of professional experience
Work History
Public Safety Officer
Midtown Property Services
Raleigh
02.2025 - Current
- Responded promptly to emergencies and incidents within property boundaries.
- Monitored premises to enhance safety and security for residents and visitors.
- Enforced property rules and regulations to promote a safe environment.
- Trained new officers on protocols, procedures, and emergency response techniques.
- Prepared detailed incident reports to support investigations and inform future safety measures.
- Communicated effectively via radio with other officers to coordinate responses and maintain situational awareness while patrolling assigned area.
Ramp/Lav Agent
Unifi
Morrisville
04.2023 - 10.2024
- Loaded and unloaded aircraft with baggage, cargo, and mail, ensuring safety and efficiency in operations.
- Organized baggage carts for loading onto planes according to airline specifications, facilitating timely departures.
- Followed safety procedures such as using reflective gear while working on the ramp.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Assisted passengers with special needs by providing wheelchairs, strollers, and mobility aids to enhance their travel experience.
Warehouse Worker
Amazon
Durham
04.2020 - 02.2023
- Loaded and unloaded trucks using hand-trucks, pallet jacks, and forklifts to ensure safe and efficient handling.
- Transported packages from trailers into sorting lines, sorted packages for timely delivery, prepared packages for transport.
- Organized warehouse space to maximize storage capacity and streamline retrieval.
- Operated scanners, computers, and other equipment to track orders.
Grocery Associate
Target
Apex
07.2020 - 10.2022
- Managed grocery department operations, ensuring product availability and organization.
- Stocked shelves and moved merchandise from backroom to sales floor while assisting guests and training new employees on product safety protocols.
- Assisted customers in locating products throughout the store.
- Maintained clean and organized store displays and shelves.
- Operated cash registers and processed transactions accurately.
Floor Staff
Regal Theaters
Apex
04.2019 - 06.2020
- Assisted customers with ticket purchases and seating arrangements.
- Operated concession stand, preparing food and beverages for guests.
- Maintained cleanliness and organization of theater lobby and screening areas.
- Cleaned theaters, directed guests to their assigned screenings, managed box office, concessions, and ticketing.
Education
Computer Science - Cyber Security
North Carolina A&T
Greensboro, NCKinesiology - Exercise Science
UNC Charlotte
Charlotte, NCSkills
- Crisis Management
- Emergency Response
- Incident Reporting
- Customer Interaction
- Communication Skills
- Collaboration Skills
- Meeting Coordination
- Organizational Skills
- Attention to Detail
- Information Documentation
- Self Management
- Critical Thinking
- Leadership Experience
- Java Programming
- Digital Communication
- Detail Orientation
Awards
- Student Council President (2017-2018)
- Varsity Basketball Captain (2016-2019)
- Student Leadership Award (2018)
- Student-Athlete Award (2018)
Timeline
Public Safety Officer
Midtown Property Services
02.2025 - Current
Ramp/Lav Agent
Unifi
04.2023 - 10.2024
Grocery Associate
Target
07.2020 - 10.2022
Warehouse Worker
Amazon
04.2020 - 02.2023
Floor Staff
Regal Theaters
04.2019 - 06.2020
Computer Science - Cyber Security
North Carolina A&T
Kinesiology - Exercise Science
UNC Charlotte