Jalasha Breed
Louisville,KY
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
6
years of professional experience
Work History
Assistant Care Manager
Sunrise Of Louisville
Louisville, KY
06.2022 - 04.2023
- Developed written guidelines and procedures to successfully deliver case management services.
- Planned and organized staff development and orientation programs for nursing services.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Communicated with patients with compassion while keeping medical information private.
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service.
PCA/Medical Receptionist
CHI Saint Joseph Health
Lexington, KY
09.2017 - 01.2021
- Helped patients' feel independent and dignified by assisting with activities of daily living (ADLs).
- Completed frequent cleaning and sanitizing to maintain healthy environment for patients.
- Planned and prepared meals meeting patients' nutritional requirements.
- Monitored, measured and documented patients' vital signs in EMR system.
- Responded to bell or light signal calls to assist patients with needs.
- Restocked unit frequently with necessary medical supplies.
- Call patient to inform them about their upcoming appointments
- Greet patient upon arrival
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Answered multi-line phone system and directed callers to requested personnel and departments.
Education
High School Diploma -
Western Early College High School
Louisville, KY05-2015
Skills
- Patient Education
- Medical Chart Documentation
- Program Management
- ADL Support
- Case Assessments
- Incapacitation Care
- Discharge Planning
- Treatment Management
- Vital Sign Monitoring
- CPR Certified
Education and Training
Louisville, KY
Contact
Louisville, KY 40299
Caregiver
- Take care of elderly people
Timeline
Assistant Care Manager
Sunrise Of Louisville
06.2022 - 04.2023
PCA/Medical Receptionist
CHI Saint Joseph Health
09.2017 - 01.2021
High School Diploma -
Western Early College High School