Tammy Gilmer
Summary
Dedicated healthcare professional skilled in coordinating patient care plans and fostering team collaboration. Expertise in process improvement has led to enhanced patient experiences and streamlined operations in multidisciplinary settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Manager Assistant
Elite Home Health Care
Little Rock
02.2025 - Current
- Coordinated patient care plans with healthcare providers and families.
- Managed scheduling for nursing staff and patient visits efficiently.
- Facilitated regular communication between patients and medical teams to ensure clarity in care plans.
- Monitored patient progress and reported changes to appropriate personnel.
- Established collaborative relationships with hospitals and clinics to streamline patient referrals.
- Ensured proper documentation of medical records in accordance with HIPAA guidelines.
- Served as a liaison between hospital administration and clinical staff members regarding changes in policies or procedures impacting patient care services delivery.
- Promoted integration of long-term services and support to improve continuity of care for patients.
Infirmary Nurse
Amergis (Formerly Maxim) Healthcare Staffing
Memphis
06.2024 - 02.2025
- Administered medications and treatments according to healthcare protocols, ensuring patient safety and adherence to care plans.
- Monitored patient vital signs and reported changes to healthcare team.
- Collaborated with multidisciplinary teams to ensure comprehensive patient care.
- Delivered emotional support to patients, enhancing their comfort and promoting a compassionate healthcare environment.
- Recorded patient condition, vital signs, recovery progress and medication side effects.
- Administered medications and treatments in accordance with physician orders.
- Used sterile techniques to prepare patients for procedures.
- Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
- Provided nursing care for patients with various medical diagnoses and treatments.
- Observed and carried out physician and nursing orders.
- Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Ensured compliance with medication administration standards and best practices, contributing to high-quality patient care.
LPN Charge Nurse
Stone Haven Assisted Living
Maumelle
02.2023 - 06.2024
- Supervised nursing staff and coordinated daily patient care activities.
- Administered medications and monitored patient responses to treatments.
- Trained new staff on protocols and best practices in elder care.
- Communicated effectively with families regarding patient conditions and care plans.
- Responded promptly to emergency situations as needed.
- Ensured all safety protocols were followed during patient care.
LPN Field Nurse
Intrepid Home Health
Conway
01.2021 - 06.2023
- Provided direct patient care in home settings, ensuring comfort and safety.
- Monitored vital signs and reported changes to the healthcare team promptly.
- Educated patients and families on care plans and health management strategies.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care.
- Maintained accurate and timely documentation of patient interactions and treatments.
- Implemented infection control measures to promote a safe healing environment.
- Monitored vital signs such as temperature, pulse rate, blood pressure, respiration rate, oxygen saturation levels.
- Controlled infection through proper hand hygiene practices before and after contact with a patient.
- Assessed and evaluated patient needs, developed and implemented nursing care plans, and monitored progress.
- Identified potential risk factors for acute illness or injury in the field setting and provided appropriate interventions.
- Instructed patients on health maintenance, disease prevention, medications and treatment regimens.
- Maintained accurate patient charts and documented vitals, medical histories, medications and changes in health, including reactions to medications and treatment.
- Advocated for patients, ensuring needs were met in accordance with personal beliefs and preferences.
- Provided direct patient care including wound management, medication administration, IV therapy, assessments, and treatments.
- Educated families about home healthcare techniques that can be used to manage a variety of illnesses or injuries.
MDS Coordinator
The Lakes Of Maumelle SNF
Maumelle
06.2022 - 12.2022
- Coordinated patient assessments and care plans with interdisciplinary teams.
- Managed compliance with federal and state regulations for skilled nursing facilities.
- Facilitated communication between residents, families, and healthcare providers.
- Reviewed documentation for accuracy and adherence to quality standards.
- Conducted training sessions for staff on MDS processes and updates.
- Monitored resident health status and reported changes to appropriate personnel.
- Assisted with quality improvement initiatives to enhance resident care services.
- Collaborated with social services to address resident needs effectively.
- Facilitated team meetings with members from other departments such as Social Services, Dietary, Activities, Rehabilitation services, to discuss resident issues and concerns related to the MDS process.
- Developed individualized plans of care for each resident based on assessment findings.
- Reviewed clinical documentation to ensure accuracy of information reported on the MDS forms.
- Monitored residents' progress and updated MDS records accordingly.
- Collaborated with interdisciplinary teams to develop comprehensive care plans.
- Coordinated timely submission of all required documents including Minimum Data Set forms, Care Area Assessments, Quarterly Assessment Reconciliation, Annual Assessment Reconciliations and other regulatory paperwork.
- Conducted assessments to determine the resident's functional and cognitive abilities, as well as their level of care needs.
- Provided training and education to nursing staff on current MDS regulations.
- Performed data entry functions associated with entering information into computer systems used for tracking and monitoring purposes.
- Participated in survey preparation activities by ensuring that all necessary documents were available during surveys conducted by state agencies or accreditation organizations.
- Ensured that changes made to an existing plan of care corresponded with appropriate changes made on the corresponding MDS form.
- Audited monthly MDS submissions for accuracy, timeliness, completeness and compliance with applicable regulations.
- Assisted in identifying opportunities for improvement in processes related to the completion of the MDS form.
- Researched new developments in Medicare and Medicaid reimbursement policies related to long-term care facilities.
- Analyzed trends in data collected through the Minimum Data Set.
- Verified quality of assessments in accurately reflecting physical, mental and psychosocial status of each resident.
- Compiled reports from various systems regarding utilization review outcomes and quality indicators as requested by management staff.
- Assisted in developing and implementing quality assurance programs related to MDS completion.
- Prepared annual reviews of all residents' medical records according to federal guidelines.
- Trained and supervised health care workers conducting resident assessments.
- Reviewed and validated care plan reports and monitored follow-up actions to identify systemic deficiencies.
- Interpreted physician orders for accuracy and completeness prior to submitting them electronically into the MDS system.
- Compiled data to enter necessary information into appropriate databases.
- Developed procedures for organizing and filing clinical data to enhance workflow efficiency.
- Followed standard operating procedures to perform quality control audits.
- Increased productivity and efficiency by regularly reevaluating processes and technologies.
- Developed data management plans and reports, validation procedures and data entry processes.
- Tailored data management plans to specific projects to effectively reach deadlines.
Education
Some College (No Degree) - Licensed Practical Nursing
UofA Community College At Batesville
Batesville, ARSkills
- Care coordination
- Patient advocacy
- Client assessment
- Patient education
- Medical record management
- Discharge planning
- Medication reviews
- Clinical documentation
- Medical chart documentation
- Scheduling efficiency
- Team collaboration
- Process improvement
- Patient data confidentiality
- Medical terminology
- Epic systems
- Epic systems
Certification
- Licensed Practical Nurse
Timeline
Patient Care Manager Assistant
Elite Home Health Care
02.2025 - Current
Infirmary Nurse
Amergis (Formerly Maxim) Healthcare Staffing
06.2024 - 02.2025
LPN Charge Nurse
Stone Haven Assisted Living
02.2023 - 06.2024
MDS Coordinator
The Lakes Of Maumelle SNF
06.2022 - 12.2022
LPN Field Nurse
Intrepid Home Health
01.2021 - 06.2023
Some College (No Degree) - Licensed Practical Nursing
UofA Community College At Batesville