Jalayah Jackson
Birmingham,AL
Summary
To establish a career where I can utilize my customer, financial, and interpersonal skills.
Overview
2
2
years of professional experience
Work History
Crew Memebr
Hardees Resturamt
Birmingham, AL
11.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
Crew Trainer
McDonald's
Hueytown, Al
12.2021 - 08.2023
- Enhanced crew performance by implementing effective training strategies and customized lesson plans.
- Streamlined onboarding process for new employees, resulting in a more efficient integration into the team.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Evaluated crew members'' progress and provided constructive feedback for continuous development.
Education
Associate of Arts -
Troy University
Troy, AL05.2027
High School Diploma -
Pleasant Grove High School
Pleasant Grove, AL05.2023
Skills
- Beverage Preparation
- Customer Engagement
- Health Code Compliance
- Food Running
- Inventory Restocking
- Safe Food Handling
- Customer Service
- Order Management
- Cooking
- Menu Memorization
- Food Preparation
- Drive-Thru Operations
- Cash Handling
- Cleaning
- Point of sale operation
- Taking Orders
- Crew Leadership
- Verbal and written communication
- Interactive communication skills
- Production Line Work
- Ordering Procedures
- Quality Control Checks
- Hospitality service expertise
- Flexible Schedule
Timeline
Crew Memebr
Hardees Resturamt
11.2023 - Current
Crew Trainer
McDonald's
12.2021 - 08.2023
Associate of Arts -
Troy University
High School Diploma -
Pleasant Grove High School