Jalea Hackett
Salisbury,MD
Summary
Dedicated professional with proven expertise in customer service and cash handling, demonstrated during tenures at Walmart and Hardee's Restaurant. Excelled in maintaining high transaction accuracy levels, showcasing a strong work ethic and integrity. Skilled in customer assistance, and adept at managing high-pressure situations with patience and empathy. I have achieved commendable flexibility in scheduling, contributing to business needs. Dedicated Direct Care Assistant background visiting patients in-home and conducting and assisting with bathing and grooming activities. In-depth knowledge of CPR and first aid.
Overview
4
4
years of professional experience
Work History
Direct Care Support Assistant
United Needs and Abilities
02.2024 - 04.2024
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Cashier
Walmart
08.2021 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Cashier
Hardee's Restaurant
09.2020 - 01.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
James M Bennett Senior High School
Salisbury, MD05.2022
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Customer service excellence
- Cleaning and sanitizing
Timeline
Direct Care Support Assistant
United Needs and Abilities
02.2024 - 04.2024
Cashier
Walmart
08.2021 - 11.2023
Cashier
Hardee's Restaurant
09.2020 - 01.2021
High School Diploma -
James M Bennett Senior High School