Jaleel Nelson
Installation And Service Technician
Justice,IL
Summary
Dedicated Technician that is knowledgeable in technical assistance. Results-oriented and thorough with a strong focus on efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Technician 3 Installation & Service
Comcast
3 2023 - Current
- Perform installations and changes of service. (Internet, Video, and voice.)
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
Security Professional
Allied Universal
03.2021 - 10.2021
- Provided safety reports and data analysis to building managers to inform security processes
- Patrolled and monitored premises by foot
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors
- Monitored property and investigated areas of suspicion
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Utilize CCTV to monitor premise
Asset Protection Associate
Walmart
10.2018 - 03.2021
- Provide security for store location
- Properly detect and detain all shoplifters
- Ensure company compliance and prevent product losses
- Following security guidelines and safety protocols
- Conducting safety sweeps, following proper forklift spotting procedures
- Secures and safeguards the facility and surrounding area by observing and communication suspicious activities
Education
High School Diploma -
Nicholas Senn High School
Chicago, IL 05.2001 -
Skills
Security
CCTV
Asset Protection
Writing
Customer Service
Communication
Windows OS
Troubleshooting
Hand-tool proficiency
Installing Internet and cable equipment
Windows OS
Cabling layouts
Timeline
Security Professional
Allied Universal
03.2021 - 10.2021
Asset Protection Associate
Walmart
10.2018 - 03.2021
High School Diploma -
Nicholas Senn High School
05.2001 -
Technician 3 Installation & Service
Comcast
3 2023 - Current
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