Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaleel Wen

Houston

Summary

Results-driven professional with demonstrated adaptability in diverse situations. Possesses strong initiative and problem-solving abilities. Focused on achieving objectives in dynamic environments, capable of thriving in both team-oriented and individual roles.

Overview

9
9
years of professional experience

Work History

Security Guard

Allied universal
Mesa
10.2023 - 07.2024
  • Patrolled assigned areas to ensure the safety and security of premises
  • Participated in ongoing training programs to enhance knowledge of security protocols and procedures
  • Provided excellent customer service by assisting visitors with directions, inquiries, and general assistance as needed
  • Assisted in training new security personnel on protocols and procedures.
  • Responded to alarms, emergencies, and disturbances.

Fast Food Crew Member

Burger King
Glendale
09.2022 - 05.2023
  • Provided fast and friendly service to customers, ensuring a positive dining experience.
  • Maintained cleanliness of the work area, including wiping down counters, tables, and equipment.
  • Managed cash transactions with accuracy and integrity, handling large volumes of cash daily.
  • Followed health and safety guidelines to ensure a safe work environment.
  • Operated kitchen equipment to cook and assemble menu items.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.

Security Guard

Safe Choice
Cleveland
04.2020 - 02.2021
  • Ensured compliance with security policies and procedures.
  • Monitored premises to ensure safety and security of guests and staff.
  • Interacted courteously with guests, providing information and resolving concerns.
  • Provided escorts for employees entering and exiting the building after hours.

Patient Transporter

UH Hospitals
Cleveland
03.2015 - 03.2020
  • Facilitated safe transportation of patients across departments to support timely interventions.
  • Prepared patients for procedures in collaboration with nursing staff, promoting readiness.
  • Effectively communicated essential patient information to medical personnel for improved outcomes.
  • Managed dispatching of hospital resources to align with operational demands.

Education

High school diploma -

Glenville High School
Cleveland, OH
05.2015

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Time management
  • Attention to detail
  • Dispatch
  • Staff management
  • Security
  • Effective communication
  • Problem solving

References

References available upon request.

Timeline

Security Guard

Allied universal
10.2023 - 07.2024

Fast Food Crew Member

Burger King
09.2022 - 05.2023

Security Guard

Safe Choice
04.2020 - 02.2021

Patient Transporter

UH Hospitals
03.2015 - 03.2020

High school diploma -

Glenville High School

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