Jaleesa Little
Newark,NJ
Summary
Results-driven individual with a solid foundation in relevant skills and a commitment to excellence. Demonstrated capacity for hard work and continuous learning, aiming to make a meaningful impact in the chosen field. Key strengths include analytical thinking, teamwork, and dedication to quality outcomes. Aspiring to contribute positively within an innovative organization.
Overview
7
7
years of professional experience
Work History
Fraud Monitor
TruView BSI
Newark, NJ
11.2022 - Current
- Conducted fraud assessments.
- Conducted surveillance operations.
- Enhanced customer experience through effective service.
- Performed accurate and timely data entry.
- Visited numerous global destinations.
- Performed telephone , in person mystery shop assessments to evaluate customer service quality.
Customer Service
Conduent
, USA
10.2021 - 10.2022
- Company Overview: NJ EZ Pass
- Answer Phone Calls
- Assist Customers with their account, tolls, violations
- NJ EZ Pass
Allied Universal Security
06.2020 - 05.2021
- Sign Trucks In & Out
- Wand Employees
- Secure the facility
Global Security
04.2019 - 05.2020
- Search airplanes
- Wand anyone entering aircraft
- Secure the planes
Cashier
Red Bull Arena
03.2018 - 03.2019
- Company Overview: Prudential
- Handled Large sums of money
- Assist with food preparations
- Prudential
Education
High School Diploma -
East Orange Campus High School
Skills
- Service Excellence
- Security
- Cashiering
- Effective Multitasking
- Effective Communication
- Strategic Leadership
- Supportive Team Contributor
Timeline
Fraud Monitor
TruView BSI
11.2022 - Current
Customer Service
Conduent
10.2021 - 10.2022
Allied Universal Security
06.2020 - 05.2021
Global Security
04.2019 - 05.2020
Cashier
Red Bull Arena
03.2018 - 03.2019
High School Diploma -
East Orange Campus High School