Ja'Lela Neal

• Assisted clients with daily living activities, including personal care and meal preparation
• Provided emotional support and companionship to seniors and individuals with disabilities
• Ensured a safe and clean environment for clients
• Transported individuals to events and activities, medical appointments, and shopping trips.
• Assisted patients with self-administered medications.
• Provided safe mobility support to help patients move around personal and public spaces.
• Replaced bandages, dressings, and binders to care for wounds and encourage healing.
• Transported clients to and from medical appointments with safety and efficiency.

• Maximized performance by monitoring daily activities and mentoring team members.
• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Developed and maintained relationships with customers and suppliers through account development.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Improved staffing during busy periods by creating employee schedules and monitoring call-outs.

Built rapport with new and returning customers tp promote the company's vision and vaules.

• Assisted other team members to achieve goals.
• Became familiar with products to answer questions and make suggestions.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Cleaned and maintained all areas of restaurant to promote clean image.
• Trained new team members on procedures, customer service, and sales techniques.
• Observed customer purchases in line and differentiated between standard portions.