Jalen Body
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
5
5
years of professional experience
Work History
Car Salesman
Patterson Hyundai
09.2023 - Current
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Car Salesman
Peltier Chevrolet
09.2022 - 09.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Car Sales Associate
CarMax
02.2022 - 09.2022
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Answered telephone and email inquiries from potential customers.
- Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Completed registration paperwork and sales documentation.
- Prepared purchased vehicles and completed final delivery checks.
- Signing in and out of title paperwork
- Checked in transporters
Sales Associate
Dillard's
09.2020 - 09.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Educated associates on market trends and stayed up-to-date on forecasts.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained records related to sales, returns and inventory availability.
- Provided positive first impressions to welcome existing, new and potential customers.
Sales Associate
Champs Sports
02.2019 - 09.2020
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
- Maintained organized, presentable merchandise to drive continuous sales.
Sales Associate
Ross Stores Inc.
04.2019 - 03.2020
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
- Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
- Supported efficient and timely replenishment of sales floor merchandise.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
- Assisted customers by answering questions and fulfilling requests.
- Answered questions about store policies and concerns to support positive customer experiences.
Cashier
Walmart
08.2018 - 02.2019
- Processed POS transactions, including checks, cash and credit purchases or refunds.
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Counted cash in register drawer at beginning and end of shift.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Educated customers on promotions to enhance sales.
Education
Real Estate - Real Estate
Tyler Junior College
Troup, TX12.2019
High School Diploma -
V R Eaton High School
Fort Worth, TX06.2018
Skills
- Stocking and Replenishing
- Sales
- Multi-tasking strength
- Relationship building
- Professional demeanor
- Merchandising Knowledge
- Exceptional Customer Service
- Cash Handling
- Communication skills
- Problem-solving skills
- Excellent people skills
- Sales trends
Timeline
Car Salesman
Patterson Hyundai
09.2023 - Current
Car Salesman
Peltier Chevrolet
09.2022 - 09.2023
Car Sales Associate
CarMax
02.2022 - 09.2022
Sales Associate
Dillard's
09.2020 - 09.2021
Sales Associate
Ross Stores Inc.
04.2019 - 03.2020
Sales Associate
Champs Sports
02.2019 - 09.2020
Cashier
Walmart
08.2018 - 02.2019
Real Estate - Real Estate
Tyler Junior College
High School Diploma -
V R Eaton High School