Jalen Braswell
Richmond,VA
Summary
Diligent and responsible Cashier with excellent history of running smooth, accurate registers, keeping merchandise stocked and maintaining cleanliness. Offering experience in FOH and BOH roles. Well-organized and dependable with unparalleled dedication to team success, business operations and customer loyalty. Safety-conscious Unloader offering a proven history of superior performance in warehouse and shipping roles to add value to team. Enthusiastically bringing 3 years of skillful loading and unloading experience including packaging and staging with efficiency, safety and care.
Overview
6
6
years of professional experience
Work History
Cashier /Line Cook
Wendys Restaurant
08.2021 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Tallied cash drawer at beginning and end of each work shift.
- Assisted customers with returns, refunds and resolving transaction issues.
- Used POS system to enter orders, process payments and issue receipts.
- Worked flexible schedule and extra shifts to meet business needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
Loader and Unloader
Cintas
06.2022 - 12.2022
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes, and skid-steers.
- Assisted in organizing and stocking products in warehouse to support colleagues.
- Loaded and unloaded pallets quickly and safely, managing work load priorities.
- Assisted in training new employees to increase team productivity and meet daily targets.
- Collaborated with team members to maintain efficient workflow.
- Reviewed and followed computerized work orders to determine quantities and types of products to be shipped.
- Interacted professionally and regularly with customers, operators, supervisors and other personnel and enhanced business success.
- Participated in regular inventory audits to manage stock levels.
- Followed all safety and security protocols to minimize risk of injury.
Loader
UPS
11.2021 - 02.2022
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
- Installed protective devices to prevent shifting or damage to items being transferred.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Managed warehouse operations and verified proper shipment procedures.
Machine Operator
Cigna
02.2021 - 08.2021
- Operated machining equipment safely with team of assembly line workers.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained equipment performance by lubricating and cleaning components.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Stocker /Unloader Associate
Walmart
06.2020 - 02.2021
- Unloaded packages with care and placed in proper staging area.
- Handled packages with care while transporting from truck to loading dock.
- Operated pallet jacks to aid in safe transport of heavy items.
- Loaded packages onto pallets and into staging areas as directed.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Greeted customers and directed to requested products.
- Performed inventory control, such as counting and stocking merchandise.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Helped customers locate desired items and transfer oversized items to vehicles.
Pizza Maker
Marco's Pizza
02.2020 - 10.2020
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Monitored and maintained clean working areas and cooking surfaces.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Wiped down counters and food prep stations using bleach and clean cloths.
Loader
Amazon
03.2020 - 06.2020
- Operated electric power jacks and forklifts to maneuver products on to load trailers and trucks.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Lifted and slid packages weighing up to 100lbs on pallets for transporting.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
Line Cook
Cookout Restaurant
01.2018 - 10.2018
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Unloaded food supplies from distributor trucks to efficiently organize inventory.
Dish Washer/Line Cook
Surf Rider Restaurant Group
07.2017 - 12.2017
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Created identical dishes numerous times daily with consistent care, attention to detail and quality.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
Waiter
Ocean Crab
04.2017 - 07.2017
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Used cash registers and credit card machines to cash out customers.
- Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
Education
High School Diploma -
Salem High School
Virginia Beach, VA06.2019
Skills
- Time Management Skills
- Verbal and Written Communication
- Staff Training
- Issue Resolution
- Stocking and Replenishing
- Cash Register Systems
- Credit and Cash Transactions
- Cleaning and Sanitizing
- Scanner Operation
- Customer Service Excellence
- Training and Development
- Till Counting
Timeline
Loader and Unloader
Cintas
06.2022 - 12.2022
Loader
UPS
11.2021 - 02.2022
Cashier /Line Cook
Wendys Restaurant
08.2021 - Current
Machine Operator
Cigna
02.2021 - 08.2021
Stocker /Unloader Associate
Walmart
06.2020 - 02.2021
Loader
Amazon
03.2020 - 06.2020
Pizza Maker
Marco's Pizza
02.2020 - 10.2020
Line Cook
Cookout Restaurant
01.2018 - 10.2018
Dish Washer/Line Cook
Surf Rider Restaurant Group
07.2017 - 12.2017
Waiter
Ocean Crab
04.2017 - 07.2017
High School Diploma -
Salem High School