JALEN BROOKS
Overland Park,KS
Summary
Dynamic and results-driven professional aspiring to launch a rewarding career in health and fitness. Possesses a strong foundation in exercise science, nutrition, and wellness, coupled with a passion for promoting overall well-being, Committed to fostering positive client relationships, leveraging excellent communication skills to inspire and guide individuals toward achieving their health goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hyper Wellness Representative
Restore Hyper Wellness
Overland Park, KS
08.2022 - 11.2023
- Greeting clients and assisting them with Restore's wellness services
- Increased customer satisfaction by addressing and resolving complaints in a timely manner
- Contributed to team sales goals by upselling products and services to customers
- Educating clients on Restore services, including medical benefits, precautions, and at-home care
- Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
Sales Associate
BODY20
Prairie Village, KS
02.2023 - 09.2023
- Building and maintaining positive relationships with community members to ensure the best customer experience
- Increased sales revenue by building strong rapport with customers and recommending appropriate services based on their needs
- Building and maintaining member base through online and phone bookings for workouts
- Onboarding new members onto the proper membership plan that best aligns with their fitness level and goals
- Regularly participating in workouts in order to best describe the experience to potential new members
Building Supervisor
Kansas State Recreational Services
Manhattan, KS
08.2020 - 08.2022
- Conducted building inspections to verify cleanliness, safety, and need for repairs
- Ensured adequate performance and personnel safety by recommending and enforcing operating procedures and work standards
- Executed problem-solving skills by assisting in any and all needs of patrons to ensure an excellent experience
- Engaged in workflow coordination by delegating daily tasks to workers based on material requirements and resource requirements for specific jobs
Parking Director
K-State Athletics Inc.
Manhattan, KS
10.2019 - 03.2022
- Safely and efficiently directed traffic in and out of designated parking areas before and after sporting events
- Provided security in designated parking areas during sporting events
Team Member
Smoothie King
Manhattan, KS
09.2021 - 01.2022
- Assisted guests in meeting their fitness and nutritional goals by helping to select smoothies and retail items that inspire guests to maintain a healthy and active lifestyle
Education
Bachelor of Science - Kinesiology
Kansas State University
Manhattan, KS05.2022
Skills
- Workflow Coordination
- Technical Troubleshooting
- Customer Relations
- Membership Sales
- Member Retention
- Customer Support
- Retention Strategies
- Telephone Reception
Certification
05/2023
Certified Personal Trainer, National Academy of Sport Medicine
References
References available upon request.
Timeline
Sales Associate
BODY20
02.2023 - 09.2023
Hyper Wellness Representative
Restore Hyper Wellness
08.2022 - 11.2023
Team Member
Smoothie King
09.2021 - 01.2022
Building Supervisor
Kansas State Recreational Services
08.2020 - 08.2022
Parking Director
K-State Athletics Inc.
10.2019 - 03.2022
Bachelor of Science - Kinesiology
Kansas State University