JALEN BROOKS
Overland Park,KS
Summary
Dynamic and results-driven professional aspiring to launch a rewarding career in health and fitness. Possesses a strong foundation in exercise science, nutrition, and wellness, coupled with a passion for promoting overall well-being, Committed to fostering positive client relationships, leveraging excellent communication skills to inspire and guide individuals toward achieving their health goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hyper Wellness Representative
Restore Hyper Wellness
08.2022 - 11.2023
- Greeting clients and assisting them with Restore's wellness services
- Increased customer satisfaction by addressing and resolving complaints in a timely manner
- Contributed to team sales goals by upselling products and services to customers
- Educating clients on Restore services, including medical benefits, precautions, and at-home care
- Represent the brand by embodying Restore's core values and acting in alignment with the mission and vision of Restore Hyper Wellness and the Hyper Wellness lifestyle
Sales Associate
BODY20
02.2023 - 09.2023
- Building and maintaining positive relationships with community members to ensure the best customer experience
- Increased sales revenue by building strong rapport with customers and recommending appropriate services based on their needs
- Building and maintaining member base through online and phone bookings for workouts
- Onboarding new members onto the proper membership plan that best aligns with their fitness level and goals
- Regularly participating in workouts in order to best describe the experience to potential new members
Building Supervisor
Kansas State Recreational Services
08.2020 - 08.2022
- Conducted building inspections to verify cleanliness, safety, and need for repairs
- Ensured adequate performance and personnel safety by recommending and enforcing operating procedures and work standards
- Executed problem-solving skills by assisting in any and all needs of patrons to ensure an excellent experience
- Engaged in workflow coordination by delegating daily tasks to workers based on material requirements and resource requirements for specific jobs
Parking Director
K-State Athletics Inc.
10.2019 - 03.2022
- Safely and efficiently directed traffic in and out of designated parking areas before and after sporting events
- Provided security in designated parking areas during sporting events
Team Member
Smoothie King
09.2021 - 01.2022
- Assisted guests in meeting their fitness and nutritional goals by helping to select smoothies and retail items that inspire guests to maintain a healthy and active lifestyle
Education
Bachelor of Science - Kinesiology
Kansas State University
Manhattan, KS05.2022
Skills
- Workflow Coordination
- Technical Troubleshooting
- Customer Relations
- Membership Sales
- Member Retention
- Customer Support
- Retention Strategies
- Telephone Reception
Certification
05/2023
Certified Personal Trainer, National Academy of Sport Medicine
References
References available upon request.
Timeline
Sales Associate
BODY20
02.2023 - 09.2023
Hyper Wellness Representative
Restore Hyper Wellness
08.2022 - 11.2023
Team Member
Smoothie King
09.2021 - 01.2022
Building Supervisor
Kansas State Recreational Services
08.2020 - 08.2022
Parking Director
K-State Athletics Inc.
10.2019 - 03.2022
Bachelor of Science - Kinesiology
Kansas State University