Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalen Brown

Philadelphia,PA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Human Resources Administrator

Army Reserve
10.2023 - Current
  • Maintained employee records, ensuring accuracy and confidentiality of all documents.
  • Monitored compliance with employment laws and regulations.
  • Provided assistance in the performance management process, including setting goals and objectives.
  • Compiled data from various sources to prepare statistical reports on human resources activity.


Package Handler

Philadelphia Mail Room
06.2025 - Current
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.

Server

Cheesecake Factory Inc
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Delivery Driver

Amazon
05.2024 - 02.2025
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.

Sales Associate

Wawa
09.2021 - 09.2023
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.


Server

Cracker Barrel
09.2019 - 03.2020
  • Receive food & drink orders & serve customer requests to the standards required.
  • Understand menu content and keeping up to date with any menu changes
  • Check on customers asking if they are enjoying their meals and service

Intern

City Hall of Philadelphia
06.2019 - 08.2019
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items.
  • Compiled weekly reports on customer feedback and satisfaction ratings.
  • Developed presentations and organized events to promote products or services.


Education

High School Diploma -

Mast Community Charter School
Philadelphia, PA
06.2021

Skills

  • Personnel file management
  • Document Management
  • Team collaboration
  • Warehouse safety
  • Equipment operation
  • Inventory management

Certification

  • Secret Clearance
  • TWIC Card

Timeline

Package Handler

Philadelphia Mail Room
06.2025 - Current

Server

Cheesecake Factory Inc
08.2024 - Current

Delivery Driver

Amazon
05.2024 - 02.2025

Human Resources Administrator

Army Reserve
10.2023 - Current

Sales Associate

Wawa
09.2021 - 09.2023

Server

Cracker Barrel
09.2019 - 03.2020

Intern

City Hall of Philadelphia
06.2019 - 08.2019

High School Diploma -

Mast Community Charter School

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