Jalen Clark
Atlanta,GA
Summary
Sociology major and new college graduate seeking entry level opportunity in human services field. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cashier
Nordstrom Rack
Atlanta, GA
10.2023 - 02.2024
- Processed returns and exchanges of merchandise in accordance with store policies.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Assisted customers over the phone regarding store operations, product information and order placement.
Guidance Counselor
Asheville Parks And Recreation
Asheville, NC
06.2022 - 08.2022
- Ensured accurate documentation of issues and timely communication with the supervisor. Delivered excellent customer service to both participants and the general public.
- Prepares, organize, and facilitate daily and weekly activity schedules.
- Supervised groups of children during recreational activities.
Warehouse Worker
United Parcel Service, UPS
Rome, GA
06.2021 - 08.2021
- Efficiently handled package loading and unloading for delivery trucks and warehouse operations
- Efficiently scanned and placed packages, boxes, and other freight goods in accordance with company policies and guidelines.
- Ensured safety protocols were followed at all times while operating machinery.
Technical Support Service Representative
Jacksonville State University
Jacksonville, AL
01.2021 - 06.2021
- Assisted with the diagnosis of network problems and provided solutions when possible.
- Diagnosed and troubleshot computer systems to identify problems or root causes of issues.
- Resolved customer inquiries via telephone, email, chat, and in-person interactions.
Event Security Officer
McDowell Security
Jacksonville, AL
10.2020 - 12.2020
- Maintained security and facilitated smooth operations by overseeing customer seating and providing assistance as needed during sporting events.
- Monitored and controlled access to restricted areas using appropriate identification cards and passes.
- Performed security checks on all persons entering the event premises.
CNA
Rome High School
Rome, GA
03.2019 - 05.2019
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Answered patient call lights promptly and responded to requests appropriately.
Education
Bachelor of Science - Sociology
Georgia State University
Atlanta, GA05-2024
High School Diploma -
Rome High School
Rome, GA05-2019
Skills
- Drawer balancing
- Customer Service
- Product Recommendations
- Returns processing
- Cash Handling
- Head Cashier
- Team Leader
- Motivated Salesperson
Affiliations
- Modeling
- Dean's List
Accomplishments
- Dr. James H. Jones Award
Certification
- CPR Certified
Languages
English
Native/ Bilingual
Spanish
Limited
Korean
Elementary
Timeline
Cashier
Nordstrom Rack
10.2023 - 02.2024
Guidance Counselor
Asheville Parks And Recreation
06.2022 - 08.2022
Warehouse Worker
United Parcel Service, UPS
06.2021 - 08.2021
Technical Support Service Representative
Jacksonville State University
01.2021 - 06.2021
Event Security Officer
McDowell Security
10.2020 - 12.2020
CNA
Rome High School
03.2019 - 05.2019
Bachelor of Science - Sociology
Georgia State University
High School Diploma -
Rome High School