Jalen Finisse
Miramar,FL
Summary
Dedicated communications professional seeking to apply experience in positively cultivating organizational relationships, and collaboratively implementing mass communications messages. Passionate in providing detailed-oriented services in the workplace through means of company initiatives and developmental strategy. Demonstrating excellent research, technical, and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Utility Communications Specialist
Enercon Services, Inc.
Miami, FL
06.2023 - 03.2024
- Communicating project details and benefits of the FPL Storm Secure Underground program to over 100 property owners for each project. Within a project timeline of eight to twelve weeks.
- Establishing and maintaining consistent interpersonal relationships with property owners, regarding project stages and required cooperation. Per client policies and procedures.
- Cooperate with the company technical engineering team to identify alternate placements, while complying with proposed project conceptual needs.
- Provide timely service outreach reports and property surveys. In addition to providing comprehensive property research and creating easement request
- Coordinating document signing appointments, to obtain property owner signatures for necessary easements and acknowledgments. While providing notary services for property easements, to ensure owner validity.
Visual Merchandise Brand Lead
Superdry
Orlando, FL
12.2021 - 03.2023
- Executing visual merchandising strategies and product placements aligned with company messages, target audience and marketing goals. In efforts to increase sales and enhance customer experience.
- Managed the design of window displays and in-store fixtures to ensure consistency. While ensuring compliance with safety regulations when setting up merchandise displays.
- Developed and maintained positive customer relations by addressing customer concerns, providing information, and processing payments.
- Oversaw the daily operations of the store, including inventory management, staff scheduling, and cash handling.
- Collaborated with management to determine key tasks and delegate to staff members.
Acting Sales Manager
Skip Hop
Orlando, FL
10.2020 - 06.2021
- Generated sales plans, strategies and objectives to achieve team goals and revenue objectives.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Skillfully implemented customer service techniques; primarily assisting international wholesale vendors.
- Extensively trained new hires on sales approach and instructed employees on product knowledge.
- Supervised employees by providing direction on tasks and expectations regarding customer service standards.
Education
Bachelor of Science - Communication And Conflict | Minor in Mass Media
University of Central Florida
Orlando, FL05.2023
Skills
- Project Management
- Client Relations
- Conflict Resolution
- Team Leadership
- Copywriting and Editing
- Research and Analysis
- Active listening and Persuasive Speaking
- Strong Organizational and Presentation abilities
- Excellent Verbal, Non Verbal and Written Communication
- Business and Brand Performance Management
- Microsoft Office
- Google Suite
Languages
Haitian Creole
Full Professional
Timeline
Utility Communications Specialist
Enercon Services, Inc.
06.2023 - 03.2024
Visual Merchandise Brand Lead
Superdry
12.2021 - 03.2023
Acting Sales Manager
Skip Hop
10.2020 - 06.2021
Bachelor of Science - Communication And Conflict | Minor in Mass Media
University of Central Florida
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