Jalen Gales
Summary
To seek and maintain part/full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Head Resident Advisor
The University of Memphis
01.2020 - Current
- Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
- Promoted positive relations between residents and staff.
- Solved grievances and complaints by collaborating with residents.
- Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
- Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Conference Assistant
Housing and Residence Life, University of, The University of Memphis
05.2022 - 08.2022
- Facilitated the introduction of campus life and amenities
- Assisted in providing a safe space for incoming youth groups and older of different institutions
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
Food Handler/Server
Brainfood
05.2021 - 08.2022
- Assisted in serving food to customers
- Provided “over-the-phone” customer service when necessary
- Kept work areas neat, clean and in full compliance with company standards and applicable health codes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Learned other teammates' work tasks to train as backup.
Education
Bachelor of Arts - General Psychology
The University of Memphis
Skills
- Critical thinking
- Customer service
- Data management
- Organizational skills
- Programming
- Statistics
- Onity programming
- On-camera Interviewing
- APA
- Building Rounds
- Emergency Support
- Resident Relations
Timeline
Conference Assistant
Housing and Residence Life, University of, The University of Memphis
05.2022 - 08.2022
Food Handler/Server
Brainfood
05.2021 - 08.2022
Head Resident Advisor
The University of Memphis
01.2020 - Current
Bachelor of Arts - General Psychology
The University of Memphis
Similar Profiles
Dmerion EvansDmerion Evans
Custodian at The University of MemphisCustodian at The University of Memphis
SAI NITIN REDDY BASIREDDYSAI NITIN REDDY BASIREDDY
Technical Assistant – Information Technology Services (ITS) at The University of MemphisTechnical Assistant – Information Technology Services (ITS) at The University of Memphis
Ruth MontgomeryRuth Montgomery
Undergraduate Admissions Counselor at The University of MemphisUndergraduate Admissions Counselor at The University of Memphis
Faisal KhreisFaisal Khreis
Head Resident Advisor at Vanderbilt UniversityHead Resident Advisor at Vanderbilt University
Mercedes AdneyMercedes Adney
Head Resident Advisor at Liberty Military HousingHead Resident Advisor at Liberty Military Housing