Jalen Hawthorne
Oakville,MO
Summary
Highly motivated professional poised for impactful contribution. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success, contribute to organizational growth, as well as personal development.
Overview
3
3
years of professional experience
Work History
Pest Control Service Technician
Terminix Termite & Pest Control
03.2024 - Current
- Collaborated with team members to improve service efficiency and enhance customer satisfaction ratings.
- Trained new technicians on safety protocols, equipment usage, and best practices in pest control services.
- Implemented time management techniques to optimize daily routes and maximize service coverage areas.
- Stayed up-to-date on industry regulations and advancements through continuous professional development opportunities such as workshops and conferences.
- Maintained safety standards during all pest control treatments to ensure the well-being of clients, pets, and technicians.
- Executed pest control treatments using industry-standard equipment and environmentally safe products.
Assistant Manager
Panda Express
10.2023 - 03.2024
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Cook
Panda Express
08.2022 - 10.2023
- Prepared high-quality dishes following established recipes and presentation standards.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Trained new staff on kitchen procedures and equipment usage effectively.
- Executed daily prep tasks to support kitchen operations efficiently.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
Fort Zumwalt East
City Of Saint Peters, MO05.2020
Skills
- Training and Development
- Basic Equipment and tools
- Operations Oversight
- Crawlspace encapsulations
- Customer Service
- Conflict Resolution Techniques
- Flexible and Adaptable
- Critical Thinking
- Chemical handling
- Inspection techniques
- Blown-in insulation
Timeline
Pest Control Service Technician
Terminix Termite & Pest Control
03.2024 - Current
Assistant Manager
Panda Express
10.2023 - 03.2024
Cook
Panda Express
08.2022 - 10.2023
High School Diploma -
Fort Zumwalt East