Jalen Henderson
San Leandro,CA
Summary
Dynamic security professional with a proven track record at Securitas Security Services USA, excelling in incident reporting and maintaining order. Recognized for exceptional customer service and active listening skills, effectively enhancing safety protocols and fostering a welcoming environment. Committed to achieving high standards in security and risk assessment.
Overview
3
3
years of professional experience
Work History
Security Officer
Securitas Security Services USA
03.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Store Associate
Converse
11.2021 - 03.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Maintained tidy and organized store to comply with cleanliness standards.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
Warehouse Associate
Amazon
11.2022 - 03.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Maintained clean, orderly work environment free of hazards.
Education
High School Diploma -
James Logan High School
Union City, CA05-2020
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- Property patrol
- Maintaining order
- Customer service
- Active listening
Timeline
Security Officer
Securitas Security Services USA
03.2024 - Current
Warehouse Associate
Amazon
11.2022 - 03.2023
Store Associate
Converse
11.2021 - 03.2024
High School Diploma -
James Logan High School
Similar Profiles
Noemi A. HernandezNoemi A. Hernandez
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Jonatan AmbrizJonatan Ambriz
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Hector LemusHector Lemus
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA