Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jalen Jenkins

Indianapolis,IN

Summary

Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.

Customer-oriented sales professional with several years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions.

Driven Sales Associate with comprehensive experience in customer engagement, product knowledge, and inventory management. Display strong interpersonal skills coupled with the ability to handle customer complaints effectively. Demonstrated success in fostering customer relationships, growing sales revenues and contributing positively to team dynamics.

Reliable Sales Associate with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.

Overview

1
1
year of professional experience

Work History

Sales Associate

Ross Dress for Less
Indianapolis, IN
09.2024 - 01.2025
  • Handled returns and exchanges according to company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained knowledge of sales and promotions, return policies and security practices.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Demonstrated product features and benefits for customers' needs.
  • Processed transactions using a point-of-sale system.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Organized stockroom shelves according to size, color or style.
  • Answered store and merchandise questions and led customers to wanted items.
  • Adhered to company initiatives and achieved established goals.

Food Runner

Studio Movie Grill College Park
, IN
03.2024 - 08.2024
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Ensured all dishes were served at the correct temperature and presentation.
  • Collaborated with management team on ways to improve service levels within the restaurant.
  • Informed servers of any special dietary needs or allergies communicated by customers.
  • Resolved customer complaints quickly and efficiently while adhering to company policies.
  • Helped maintain organization of walk-in coolers and freezers according to health department regulations.
  • Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
  • Effectively multitasked within fast-paced environment.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Maintained cleanliness and organization of serving stations and dining areas.
  • Stocked customer service stations with paper products or beverage preparation items.

Education

Graduate Certificate - Electrical, Electronics And Communications Engineering

Lincoln Technical Institute
Indianapolis, IN
06-2025

High School Diploma -

Pike High School
Indianapolis, IN
05-2024

Skills

  • Upselling
  • Promotional support
  • Retail loss prevention
  • Customer needs assessment
  • Service oriented
  • Exceptional customer service
  • Flexible schedule
  • Energetic self-starter
  • Point of sale operation
  • Meeting deadlines
  • Money handling
  • Relationship selling
  • Policy and procedure adherence
  • Foodservice
  • Dining room setup
  • Service station maintenance
  • Dining room assistance
  • Table service
  • Table resetting
  • Relationship building
  • Restaurant etiquette
  • Safety awareness
  • Kitchen support
  • Cash handling
  • POS systems
  • Meal delivery
  • Efficient movement
  • Food allergy awareness

Timeline

Sales Associate

Ross Dress for Less
09.2024 - 01.2025

Food Runner

Studio Movie Grill College Park
03.2024 - 08.2024

Graduate Certificate - Electrical, Electronics And Communications Engineering

Lincoln Technical Institute

High School Diploma -

Pike High School
Jalen Jenkins