Jalen Madison
Crystal,MN
Summary
Adaptable professional with experience in warehouse operations and customer service. Known for effective communication and teamwork, contributing to improved workflow efficiency and enhanced customer satisfaction. Ready to leverage skills to support operational excellence.
Overview
6
6
years of professional experience
Work History
Package Handler
UPS
Minneapolis, MN
07.2023 - 01.2026
- Operated material handling equipment to transport packages efficiently within warehouse environment.
- Adhered to safety protocols, minimizing workplace accidents and promoting a safe work environment.
- Followed verbal and written instructions to properly move and ship products.
- Collaborated with team members to streamline package processing and improve workflow efficiency.
Sortation Associate
Amazon
Brooklyn Park, MN
08.2022 - 07.2024
- Operated scanning equipment to ensure accurate sortation of packages.
- Collaborated with team members to maintain efficient workflow and meet daily targets.
- Implemented safety protocols to uphold workplace standards and minimize accidents.
- Enhanced efficiency by sorting and organizing packages according to destination codes.
- Managed time effectively to prioritize tasks, maintain consistent productivity levels, and meet performance metrics.
Cashier/Cashier /Order Fulfillment Associate
Home Depot
Brooklyn Park
10.2019 - 08.2022
- Processed customer transactions efficiently using point-of-sale (POS) systems.
- Maintained accurate cash drawer, ensuring compliance with financial procedures.
- Assisted customers with product inquiries and locating items within the store.
UMN Housing
University of Minnnesota
Minneapolis, MN
10.2021 - 05.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
AmeriCorps
AmeriCorps Member
Hopkins, MN
06.2021 - 08.2021
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Hopkins High School
Hopkins, MN06-2021
No Degree - Finance
University of Minnesota
Minneapolis, MNNo Degree - Generals
Normandale Community College
Bloomington05-2028
Skills
- Team collaboration
- Warehouse safety
- Package unloading
- Cashier
- Customer Service
- Multi-tasking
Timeline
Package Handler
UPS
07.2023 - 01.2026
Sortation Associate
Amazon
08.2022 - 07.2024
UMN Housing
University of Minnnesota
10.2021 - 05.2022
AmeriCorps
AmeriCorps Member
06.2021 - 08.2021
Cashier/Cashier /Order Fulfillment Associate
Home Depot
10.2019 - 08.2022
No Degree - Finance
University of Minnesota
High School Diploma -
Hopkins High School
No Degree - Generals
Normandale Community College
University of Minnesota Academic Scholarship Recipient 2021
Academic scholarship from the University of Minnesota. Academic Letter from Hopkins High School.