Jalen McGraw-Boley
Rayville
Summary
Dedicated and adaptable professional with a solid background as an Online Grocery Associate at Walmart, excelling in customer service and inventory management. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Strong work ethic and reliability demonstrated through consistent fulfillment of quality standards.
Overview
5
5
years of professional experience
Work History
Security Officer
Marksman Security
Rayville
12.2025 - Current
- Monitored assigned properties to ensure the safety and security of personnel and facilities.
- Monitored entry points to verify authorized personnel, including visitors, employees, and contractors.
- Conducted routine patrols to identify and address potential safety or security concerns.
- Respond promptly to incidents, emergencies, and alarm activations.
- Enforce company policies and procedures to maintain a safe environment.
- Completed accurate incident reports and maintained detailed daily activity logs to ensure accountability.
- Provided professional customer service while interacting with clients and the public to enhance overall experience.
Online Grocery Associate
Walmart
Rayville
11.2024 - 12.2025
- Selected customer online orders to promote freshness and quality.
- Selected top-quality merchandise while efficiently fulfilling orders to exceed customer expectations.
- Executed policies and procedures to identify item substitutions for out-of-stock products.
- Delivered exceptional customer service, fostering loyalty and repeat online shopping.
- Secured fragile and high-shrink merchandise to minimize loss.
- Selected high-quality merchandise to enhance customer satisfaction. while quickly fulfilling orders to satisfy valued customers.
- Utilized inventory management system and completed bin audits to maintain accuracy.
- Provided positive customer service experience resulting in customers returning to online shopping.
- Oversaw return process, resolving customer concerns and enhancing overall satisfaction.
Lawn Maintenance Laborer
J&K Janitorial And Lawn Care
Rayville
07.2021 - 11.2024
- Managed landscaping supplies inventory to ensure project readiness.
- Trimmed hedges, shrubs, and trees to enhance property appearance.
- Monitored and adjusted irrigation systems to maintain optimal performance.
- Performed routine maintenance on landscaping equipment to ensure reliability.
- Operated a variety of landscaping equipment safely and efficiently.
- Managed inventory of landscaping supplies ensuring availability for projects.
- Adapted landscaping designs in response to unexpected site conditions or client requests.
- Maintained healthy lawns through consistent mowing, edging, and fertilizing.
Education
Diploma -
Mangham Highschool
Mangham, LASkills
- Surveillance techniques
- Instruction adherence
- Physical fitness
- Adaptability
- Strong
- Work ethic
- Communication
Timeline
Security Officer
Marksman Security
12.2025 - Current
Online Grocery Associate
Walmart
11.2024 - 12.2025
Lawn Maintenance Laborer
J&K Janitorial And Lawn Care
07.2021 - 11.2024
Diploma -
Mangham Highschool