Jalen Perry
Louisburg,NC
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
The UPS Store Inc.
06.2023 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Kept detailed records of customer interactions to track and resolve issues quickly.
Stocker
Food Lion
04.2021 - 07.2022
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Maintained effective team member communication.
- Greeted customers and directed to requested products.
- Answered customer questions and provided detailed product information.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Education
Bachelor of Science - Engineering Technology
Elizabeth City State University
Elizabeth City, NC12.2023
High School Diploma -
Bunn High School
Bunn, NC06.2019
Skills
- Display Setup
- Order Processing
- Regulatory Compliance
- Customer Service
- Fluent in [English]
- Teamwork and Collaboration
- Store Opening and Closing
Timeline
Retail Sales Associate
The UPS Store Inc.
06.2023 - 08.2023
Stocker
Food Lion
04.2021 - 07.2022
Bachelor of Science - Engineering Technology
Elizabeth City State University
High School Diploma -
Bunn High School
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