Summary
Work History
Education
Skills
Timeline
Generic

Jalen Ringo

The Bronx,NY

Summary

Enthusiastic security guard eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of and training in security. Motivated to learn, grow and excel in my field

Work History

UPS Customer Center

UPS Customer Center
Manhattan, NY
12.2021 - 02.2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Resolved concerns with products or services to help with retention and drive sales.

Youth Counselor

SYEP- Bronx
Bronx, New York
07.2016 - 08.2016
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
  • Engaged and interacted with youth members, teaching sustainable habits and coping mechanisms.
  • Took part in sports, games, and movie nights with children.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.

Education

High School Diploma -

Wings Academy
Bronx, NY
06.2020

Skills

  • Responding to Difficult Customers
  • Detailed Evaluations
  • Order and Refund Processing
  • Data Entry and Maintenance

Timeline

UPS Customer Center

UPS Customer Center
12.2021 - 02.2022

Youth Counselor

SYEP- Bronx
07.2016 - 08.2016

High School Diploma -

Wings Academy

Similar Profiles

CREATE PROFILE
Jalen Ringo