Call Center Customer Service Representative
- Resolved many customers' card issues.
- Performed various clerical duties by filing and faxing documents and creating customer databases.
- Responded to customer comments and questions on phone.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
I have received training in customer or client service from the Bureau of Workers Compensation, Springdale, OH. It was part of the course I took at Ross Med. Edu. Center.