Jalen Roberts
Temecula,CA
Summary
Adaptable and quick-thinking communication major with solid experience working in both an informal and formal team environment. Persistent, hard-working, and willing to go the extra mile to get the job done.
Overview
7
7
years of professional experience
Work History
Marketing Ambassador
Pechanga Resort and Casino
02.2024 - Current
- Represented Pechanga's brand in public and private events, promoting casino and resort services to diverse audiences
- Organized and participated in promotional events, trade shows, and conferences, helping to boost visitor traffic and customer retention
- Collaborated with the marketing team to help pitch new ideas, artists, and promotions to further drive traffic
- Performed data entry tasks with a high degree of accuracy, contributing to the smooth operation of the department
- Provided exceptional customer service during promotional events, addressing questions and concerns promptly.
Marketing and Social Media Intern
Frontline Careers
01.2020 - Current
- Monitor google analytics to track and maximize website and social media engagement
- Assist in overseeing social media accounts as well as formulating posts
- Ensure communications and print materials were high quality, spell checked, and accurate
- Completed analysis of ads and compared different marketing strategies
- Utilized communication skills to solve problems
- Designed company apparel
Product Demonstrator
Club Demonstration Services
05.2021 - 01.2022
- Engaged with members of Costco to promote the product of the day
- Developed and implemented my own effective sales approach to drive sales
- Created personal connections with Costco members to increase sales
- Recommended and cross sold other products
- Served customers by selling the product of the day and delivered exceptional customer service
Volunteer Youth Basketball Coach and Trainer
Self-employeed
01.2017 - 02.2020
- Trained inexperienced youth in the fundamentals of basketball and teamwork
- Assisted several kids in making their middle school basketball teams
- Created a safe, fun, and positive environment for the kids to learn
- Used basketball as a platform to teach life lessons to the youth
Education
BA Communication - Communication
San Diego State University
05.2024
AA Communication -
Palomar College
Skills
- Oral and Written Communication
- Proficient in MS Office
- Proficient in Google Suite
- Leadership
- Critical Thinking and Problem Solving
- Teamwork
- Interpersonal Skills
- Social Media Administration
- Presentation
- Customer Engagement
Awards
- Dean’s List
- National Honor Society Member
Timeline
Marketing Ambassador
Pechanga Resort and Casino
02.2024 - Current
Product Demonstrator
Club Demonstration Services
05.2021 - 01.2022
Marketing and Social Media Intern
Frontline Careers
01.2020 - Current
Volunteer Youth Basketball Coach and Trainer
Self-employeed
01.2017 - 02.2020
BA Communication - Communication
San Diego State University
AA Communication -
Palomar College
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