JALEN STARKS
Louisville,KY
Summary
Results-driven professional seeking a position as Sales Development Representative. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures. Sales professional with 5+ years experience in building relationships and retaining customers. Offers skills in customer service, knowledge of market trends and background in selling. Looking to put knowledge and abilities to good use in sales position focused on market penetration. Completed 3 month SDR intern Bootcamp.
Overview
12
12
years of professional experience
Work History
Logistics Account Executive
Total Quality Logistics Inc.
Louisville, KY
07.2022 - Current
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Used CRM software to record customer interactions and track general sales activities for review and follow-up.
- Make calls to establish relationships and build book of business from the ground up
- Sell and close new and existing customers to move their freight
- Negotiate price with shippers and carriers
- Manage daily shipments, resolving issues, to ensure pickup and delivery is on time, 24/7/365
- Be honest and proactive in all communications - internally and externally
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Sales Development Rep Intern
Trainyo
Louisville, KY
05.2022 - 07.2022
- TrainYo is an 8-week SDR bootcamp taught by Saas
industry leaders. Teaching all aspects ranging from
cold calling to booking the meeting and all of the
framework in between. TrainYo offers complete SaaS
sales iob readiness at the finish line.
Lawn Care Specialist
Lawn Care Pro
Louisville, KY
05.2021 - 07.2022
- Developed lasting customer relationships and grew network over time.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees and grass.
- Completed timesheets and project reports on time to maintain client files for future reference.
- Maintained gardening tools by replacing blades and fluids.
Business Development Specialist
Amway
Louisville, KY
10.2016 - 04.2022
- Increased brand awareness, website traffic and sales by implementing effective marketing campaigns and strategies.
- Expanded customer base by identifying needs, developing solutions and delivering client-centered products.
- Developed business pipeline using cold and warm techniques.
- Expanded business through effective network development, identifying new and prospective clients.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Fostered positive and trusting client relationship and professional reputation for meeting and exceeding objectives.
- Boosted sales 50% with development of positive customer relationships
- Generated over $18k in sales on monthly basis.
- Coaching and training new people.
Prior Authorization Specialist
Pharmacy Alternatives
Louisville, KY
03.2020 - 05.2021
- Input all patient data regarding claims and prior authorizations into system accurately.
- Prepared and distributed denial letters, detailing reasons for denial and possible appeal measures.
- Verified eligibility and compliance with authorization requirements for service providers.
- Reached out to insurance carriers to obtain prior authorization for testing and procedures.
- Fielded telephone inquiries on authorization details from plan members and medical staff.
- Managed over 50 customer calls per day.
Bank Teller
PNC Bank
Louisville, KY
03.2017 - 02.2020
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Reconciled cash drawer and resolved discrepancies.
- Handled over 75 customer money transactions on daily basis.
Project Manager
Innovarire Mailing Company
Louisville, KY
09.2016 - 02.2017
- Used Microsoft programs like Word and Excel to put data entry and organize files, and used other systems like fax and copy machines and other databases
- Identified plans and resources required to meet project goals and objectives.
- Modified and directed project plans to meet organizational needs.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
High School Diploma -
Jeffersontown High School
06.2014
Skills
- Microsoft Office (Word, Excel, Outlook, Teams, Powerpoint)
- Ic3 certified
- Business development and planning
- Direct sales
- Coaching and mentoring
Timeline
Logistics Account Executive
Total Quality Logistics Inc.
07.2022 - Current
Sales Development Rep Intern
Trainyo
05.2022 - 07.2022
Lawn Care Specialist
Lawn Care Pro
05.2021 - 07.2022
Prior Authorization Specialist
Pharmacy Alternatives
03.2020 - 05.2021
Bank Teller
PNC Bank
03.2017 - 02.2020
Business Development Specialist
Amway
10.2016 - 04.2022
Project Manager
Innovarire Mailing Company
09.2016 - 02.2017
High School Diploma -
Jeffersontown High School