Tyra Bushell
Brooklyn,NY
Summary
Detail-oriented Administrative and Clerical professional with 9+ years of experience in the NYC Department of Education. Strong background in special education compliance, case management, data entry, scheduling, and customer service. Proven ability to manage confidential records, coordinate multidisciplinary teams, and support parents, students, and school staff in fast-paced environments. Highly proficient in DOE systems and Microsoft Office. Working with children with Autism Spectrum Disorder, I’m trained to connect with youth through peer-led support groups educational training 1:1 support young with struggles, celebrate success and practice self-care.
Overview
14
14
years of professional experience
1
1
Certification
Work History
DC 37 Family Worker / Clerical
New York City Department of Education
02.2016 - Current
- Provide administrative and clerical support for special education evaluations and IEP processes while ensuring compliance with mandated timelines.
- Coordinate testing, evaluations, meetings, and follow-ups with psychologists, teachers, service providers, and parents.
- Maintain accurate student records in SESIS, including opening cases, uploading documents, documenting events, and generating reports.
- Serve as liaison between parents and School Assessment Teams; respond to inquiries, obtain consent, and resolve concerns professionally.
- Prepare, distribute, and maintain confidential student files and correspondence in compliance with DOE policies.
- Track cases using spreadsheets, logs, and reports to support workflow efficiency and compliance monitoring.
- Coordinate translation and interpretation services for non-English-speaking families.
- Assist with special education transportation, accommodations, and nursing referrals.
- Support the Turning 5 process, including referrals, scheduling evaluations, coordinating IEP meetings, and distributing finalized documents.
School Aide
New York City Dept of Education
Brooklyn, NY
10.2015 - 02.2016
- Supported school administration with document distribution and daily operations.
- Assisted students with social-emotional support and transportation coordination.
Group Leader
Harriman After School Program
01.2016 - Current
- Supervise and engage students in academic and enrichment activities.
- Assist with curriculum implementation and maintain a safe, structured environment.
- Ensure compliance with DYCD and DOHMH regulations.
SafeCoach Inc.
01.2012 - 10.2015
- Provided safe transportation and support for students, including those with special needs.
- Maintained safety, cleanliness, and student well-being.
Education
High School -
Erasmus Hall HS
06-1988
Skills
- Administrative & Clerical Support
- Special Education Compliance (IEP / SESIS)
- Data Entry & Case Management
- Scheduling & Coordination
- Parent & Staff Communication
- Confidential Records Management
- Customer Service & Problem Resolution
- Microsoft Office (Word, Excel, Outlook, Teams, PowerPoint)
- DOE Systems ATS Reporting
- Microsoft Word, Excel, Outlook, Teams, PowerPoint SESIS ATS Systems
Certification
- NYC Board of Education – Certified to Work with School agChildren
- NYS Registration Behavioral Technician
- NYS Youth and Family Peer Advocate
- NYS OCFS – Medication Administration
- NYC HEK – Supporting Recovery with Medication for Addiction Treatment
- NYSED Workshops: Child Abuse Identification, School Violence Prevention, DASA
- CPR/AED Certified – New York State
Timeline
DC 37 Family Worker / Clerical
New York City Department of Education
02.2016 - Current
Group Leader
Harriman After School Program
01.2016 - Current
School Aide
New York City Dept of Education
10.2015 - 02.2016
SafeCoach Inc.
01.2012 - 10.2015
High School -
Erasmus Hall HS