Tiffani Harcourt
Trophy Club
Summary
Professional with strong background in human resources support, ready to contribute effectively in administrative and clerical tasks. Skilled in maintaining accurate records, handling sensitive information with discretion, and assisting in recruitment processes. Focused on teamwork and adaptability, ensuring smooth operations and achieving results for team. Known for reliability, organizational skills, and effective communication.
Overview
12
12
years of professional experience
Work History
Human Resources Clerical Data Entry II
Santa Rosa County District Schools
04.2024 - 09.2025
- Input and maintain employee records, databases, and attendance tracking.
- Perform I-9 verification, credentialing, and recordkeeping across multiple HR systems.
- Generate reports, schedule updates, and ensure accuracy of personnel data.
- Provide support to employees and departments regarding HR policies and documentation.
Paraprofessional
Santa Rosa County District Schools
01.2022 - 04.2024
- Assisted in classroom instruction, lesson planning, and student evaluations.
- Supported IEP implementation and accommodations for students.
- Contributed to students’ academic, social, and emotional development.
Massage Therapist
Pensacola Physical Medicine
01.2021 - 10.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
Massage Therapist
Massage Envy
08.2020 - 01.2021
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Maintained accurate client records for effective treatment planning and progress tracking.
Customer Service Representative
Woods Distribution Solutions
12.2017 - 08.2018
- Managed customer relationships, scheduling shipments, and handling inventory data in iTrack.
- Operated multi-line switchboard and provided client communication via phone and email.
- Supported logistics operations while maintaining customer satisfaction.
Assistant Clinic Manager
Massage Envy
11.2013 - 06.2015
- Assisted in managing and training 20+ employees in daily operations.
- Maintained sales reports, projections, and customer satisfaction.
- Oversaw scheduling, product knowledge, and employee retention efforts.
Education
B.S. - Business
University of Phoenix
Phoenix, AZ07-2024
Professional Massage Therapy Program - Massage Therapy
Texas Center For Massage Therapy
Richland, TX10-2014
High School Diploma -
Trinity High School
Euless, TX01.2007
Skills
- Human Resources & Employee Records Management
- I-9 Verification & Credentialing
- Database & Multi-System Recordkeeping
- Administrative & Clerical Support
- Customer Service & Relationship Management
- Employee & Student Support (IEPs, Training, Development)
- Report Generation & Document Processing
- Leadership, Team Collaboration, & Training
- Onboarding coordination
- HR policies compliance
Timeline
Human Resources Clerical Data Entry II
Santa Rosa County District Schools
04.2024 - 09.2025
Paraprofessional
Santa Rosa County District Schools
01.2022 - 04.2024
Massage Therapist
Pensacola Physical Medicine
01.2021 - 10.2021
Massage Therapist
Massage Envy
08.2020 - 01.2021
Customer Service Representative
Woods Distribution Solutions
12.2017 - 08.2018
Assistant Clinic Manager
Massage Envy
11.2013 - 06.2015
B.S. - Business
University of Phoenix
Professional Massage Therapy Program - Massage Therapy
Texas Center For Massage Therapy
High School Diploma -
Trinity High School
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