Jalen Sutherland
Upland,CA
Summary
Former cook at In N Out Burger with 4 years of experience in customer service and critical problem solving skills. Specialized in organization and micro management by running shifts whenever managers had to step away for things such as phone calls, breaks etc. Worked at multiple locations when asked to help fill in roles that needed to be filled. I'm very passionate when it comes to helping others as well as putting a smile on everyones face and overall building a healthy working environment.
Overview
7
7
years of professional experience
Work History
Crew Member
Dr Grubbs
Claremont, CA
01.2023 - Current
- Delivered exceptional customer service in fast-paced environment.
- Operated point-of-sale system efficiently to process transactions.
- Maintained cleanliness and organization of work area and equipment.
- Collaborated with team members to ensure smooth operations during peak hours.
Cook
In N Out burger
09.2018 - 09.2022
- Any position from order taking with a big smile, cooking and handling money with the safe, you name it and I’ve done it all!
Education
Degree - Communications
Chaffey College
Rancho Cucamonga, CA07.2021
High School diploma - undefined
Upland High School
07.2018
Skills
Facilitated effective communication strategies to enhance team collaboration
Executed strategic problem-solving initiatives to enhance operational efficiency
Demonstrated flexibility in adjusting to changing priorities and environments
Facilitated cross-functional collaboration to enhance project outcomes
Assisted in developing marketing materials to support campaigns Collaborated with team members to execute promotional events Provided administrative support for marketing initiatives
Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
INTERESTS
Reading, Lifting, Socializing, Music
Timeline
Crew Member
Dr Grubbs
01.2023 - Current
Cook
In N Out burger
09.2018 - 09.2022
High School diploma - undefined
Upland High School
Degree - Communications
Chaffey College