Jalen Thornton
Grambling,LA
Summary
Dynamic professional with a strong work ethic and integrity, experienced at Walmart in enhancing operational efficiency and customer satisfaction. Proven ability to lead and implement process improvements, alongside excellent interpersonal skills. Adept at managing inventory and fostering teamwork
Overview
5
5
years of professional experience
Work History
Associate
Walmart
Shreveport, LA
12.2023 - 01.2026
- Enhanced operational efficiency through process improvement initiatives and staff training programs.
- Elevated customer satisfaction through proactive resolution of complex issues and commitment to outstanding service.
- Developed comprehensive risk management plan, significantly reducing potential disruptions.
Cook
Zaxbys
Bossier City, LA
03.2021 - 05.2026
- Collaborated with team members to maintain efficient kitchen workflow during peak hours.
- Trained new staff on cooking techniques, equipment use, and safety protocols.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
Apparel Sales Associate
Aeropostale
Bossier City, LA
05.2021 - 08.2021
- Maintained merchandise presentation standards, ensuring visual appeal and organization on sales floor.
- Demonstrated excellent customer service skills, addressing concerns promptly and professionally.
Cashier
Dollar Tree
Grambling, LA
12.2025 - Current
- Maintained accurate cash register balances and reconciled daily receipts.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Assisted in inventory management by restocking shelves and organizing merchandise displays.
Grocery Clerk
Spring Market
Grambling, LA
12.2025 - Current
- Facilitated customer product selection and inquiries to optimize shopping experience.
- Managed inventory levels, ensuring products were stocked and organized on shelves.
- Operated cash register accurately, processing transactions efficiently for customer satisfaction.
- Facilitated teamwork to uphold cleanliness and organization in store areas.
Education
Associate of Science - Kinesiology
Grambling State University
Grambling, LASkills
Work ethic and integrity
Strong Interpersonal abilities
Team collaboration & professionalism
Organization & compliance knowledge
Database management
Sports analytics
Accomplishments
- Deans list
- Presidents list x2
- National society of leadership & success
Timeline
Cashier
Dollar Tree
12.2025 - Current
Grocery Clerk
Spring Market
12.2025 - Current
Associate
Walmart
12.2023 - 01.2026
Apparel Sales Associate
Aeropostale
05.2021 - 08.2021
Cook
Zaxbys
03.2021 - 05.2026
Associate of Science - Kinesiology
Grambling State University