Summary
Overview
Work History
Education
Skills
Volunteer Leadership
Timeline
Generic

JALEN WILLIAMS

Mansfield,Texas

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
7
years of professional experience

Work History

Retail Sales Associate

ASICS Outlet
08.2023 - Current
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.

Package Handler

FedEx
05.2023 - 08.2023
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Maintained accurate records of incoming and outgoing packages and shipments for future reference.
  • Monitored and tracked shipment progress to confirm on-time delivery.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Retail Associate

Bath & Body Works
10.2022 - 12.2022
  • Developed positive customer relationships while educating on company’s brand and products
  • Stocked and organized shelves to help maintain visual appeal of store.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Package Handler

FedEx
05.2022 - 08.2022
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.

Package Handler

FedEx
11.2021 - 01.2022
  • Proved successful working within tight deadlines and fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.

Package Handler

FedEx Ground Package System Inc.
05.2020 - 08.2020
  • Loaded products weighing up to 80-100 pounds onto trailers for delivery
  • Processed 100-150 packages per minute
  • Moved freight, stock and other materials to and from storage and production areas and loading docks
  • Sorted cargo before loading and unloading
  • Attention to detail while working in fast-paced environment all while complying with Company, Health and Safety regulations to ensure safe working environment

Package Handler

United Parcel Services, UPS
05.2019 - 08.2019
  • Sorted and grouped packages according to their intended destinations and loaded up to 70-pound packages into their appropriate delivery vehicles
  • Insured that packages were moved and handled with utmost care and quality assuring that are kept secure at all times.

Cook

Pizza Hut
05.2017 - 11.2017
  • Prepared food items in fast pace environment to specifications
  • Checked and maintained coolers, storage and work areas for cleanliness, quantity and quality of food
  • Helped train and offered direction to other team members as needed
  • Safely used kitchen equipment while following all protocols to effectively reduce any injuries or burns.

Education

Bachelor of Science in Kinesiology - Kinesiology

Prairie View A&M University
Prairie View, Texas
05.2024

Skills

  • Effective communication
  • Pays great attention to detail
  • Adaptability to changing environments
  • Interact well with others
  • Goal oriented
  • Computer proficiency skills
  • Creative thinking

Volunteer Leadership

Summer Camp Counselor, Mount Olive Baptist Church, Arlington, TX, 05/2018, 08/2018, Helped manage and arrange day to day activities for youth ages 4-12 to facilitate a smooth transition for individuals who may have different engagement levels. Resolved conflicts that arose between campers by practicing brain storming solutions. Transported and escorted program participants to and from activities and on field trips. Performed clerical duties, including registering participants and answering specific event inquiries. In addition, kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to campers.

Timeline

Retail Sales Associate

ASICS Outlet
08.2023 - Current

Package Handler

FedEx
05.2023 - 08.2023

Retail Associate

Bath & Body Works
10.2022 - 12.2022

Package Handler

FedEx
05.2022 - 08.2022

Package Handler

FedEx
11.2021 - 01.2022

Package Handler

FedEx Ground Package System Inc.
05.2020 - 08.2020

Package Handler

United Parcel Services, UPS
05.2019 - 08.2019

Cook

Pizza Hut
05.2017 - 11.2017

Bachelor of Science in Kinesiology - Kinesiology

Prairie View A&M University

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