Jalene Reece Hormigas
Riverside,CALIFORNIA
Summary
Hardworking and motivated professional with managerial experience and a record of success in the industry. Accustomed and comfortable using basic baking and coffee techniques. Solid history of balancing team performance, customer service targets, and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Crave Coffee & Tea
Riverside, CALIFORNIA
01.2025 - Current
- Monitored inventory levels of supplies and restocked when necessary.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Store Manager
Noah's Bagels
Milpitas
06.2022 - 12.2023
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Updated POS system with new products and promotional offers.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Education
Some College (No Degree) - Marketing Management
University of California, Riverside
RiversideSkills
- Visual merchandising
- Customer service
- Inventory management
- POS systems
- Baking Skills
- Promotional strategies
- Food preparation
- Verbal and written communication
Certification
- Food Handler's Certification
- Driver's License
Timeline
Barista
Crave Coffee & Tea
01.2025 - Current
Store Manager
Noah's Bagels
06.2022 - 12.2023
Some College (No Degree) - Marketing Management
University of California, Riverside
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