Hi, I’m
JALESA LEE
Indianapolis,IN
Business has only two functions – marketing and innovation.
Peter Drucker
Summary
Results-driven professional with diverse business experience in data analysis, CRM systems, and digital marketing. Proficient at tracking and optimizing email campaigns, customer segmentation, and implementing SaaS email tools. A proven problem solver with strong communication skills, seeking to leverage these skills as a Senior Email Marketing Analyst at Simon Property Group.
Overview
8
years of professional experience
Work History
Lee Wealth Group Mortgage
Business Development Director
06.2023 - Current
Job overview
- Collected and analyzed data from variety of sources to create market research reports for top-level decision makers.
- Created and implemented customer segmentation strategies.
- Utilized SaaS tools to for link click tracking.
- Collaborated with top-level decision makers to build dynamic website and create engaging copy.
Code Ninjas
Center Director
08.2022 - Current
Job overview
- Managed and coordinated the center's operations, ensuring a high level of customer satisfaction and service.
- Utilized CRM systems to manage customer information and communication.
- Created and managed multiple simultaneous email and SMS campaigns within CRM platforms.
- Analyzed campaign performance data to drive continuous improvement and achieve business goals.
Stericycle
Quality Control Specialist
07.2015 - 07.2017
Job overview
- Co-created a case management system within Salesforce, improving data management and operational efficiency.
- managed the resolution of 967 quality cases, demonstrating strong problem-solving skills.
- Analyzed data to identify receiving failure points, leading to improved operational processes.
- Presented quality metrics and reports to upper management, showcasing strong communication skills.
Education
Butler UniversityIndianapolis, IN
Bachelor of Science from Marketing
12.2011
University Overview
- NCAA D1 Volleyball Scholarship Recipient
Skills
- Campaign Optimization
- Email Marketing
- Customer Segmentation
- CRM Systems
- SEO Strategies
- Data Analysis
- SaaS Email Tools
- Problem Solving
- Strong Communication Skills
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Director
Lee Wealth Group Mortgage
06.2023 - Current
Center Director
Code Ninjas
08.2022 - Current
Quality Control Specialist
Stericycle
07.2015 - 07.2017
Butler University
Bachelor of Science from Marketing
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