JaLesa Smith

CNA

Genesee Senior Living

Batavia, New York

05.2019 - 04.2021

Assisted residents with daily living activities and personal care tasks.
Maintained cleanliness and organization in resident living areas and common spaces.
Communicated effectively with residents, families, and interdisciplinary team members.
Documented patient information accurately in electronic health records system.
Provided companionship and emotional support to enhance resident well-being.
Participated in training new staff on proper care techniques and procedures.
Supported mobility by assisting residents with transfers and ambulation safely.
Provided assistance with activities of daily living, including bathing, dressing and grooming.
Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Answered patient call lights promptly and responded to requests appropriately.
Demonstrated excellent customer service skills when interacting with patients, families and guests.
Assisted patients in ambulation and transfers using proper body mechanics.
Reported changes in patient conditions to registered nurse or physician.
Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Monitored food intake and output as directed by nursing staff.
Provided emotional support to family members during difficult times.
Transported residents within the facility as needed.
Utilized appropriate safety measures when handling hazardous materials or waste products.