Jalese Brown
Taylor,MI
Summary
Highly-motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
16
16
years of professional experience
Work History
Home Health Aide
Private Contractors
Taylor, Michigan
04.2024 - Current
- Assisted clients with daily living activities and personal care needs.
- Facilitated client mobility by assisting with movement in bed, standing, or walking to enhance independence. in bed, stand or walk using proper body mechanics techniques.
- Ensured clean and safe home environment for client comfort and well-being.
- Maintained clean and well-organized environment for client happiness and safety.
- Changed bed linens and maintained a clean living environment for the client's safety.
- Recorded client progress and care details in daily reports to support ongoing care.
Fulfillment Associate
Amazon
Canton, Michigan
01.2022 - 03.2023
- Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
- Packaged customer orders accurately for shipment using automated systems.
- Loaded items onto pallets or into containers for shipment.
- Organized carts for loading onto Amazon trucks to ensure efficient delivery for efficient loading onto Amazon trucks for timely delivery
- Operated material handling equipment to move products within the fulfillment center.
- Assisted in sorting incoming shipments and verified products against purchase orders for accuracy
- Maintained cleanliness and organization of work areas to uphold safety standards
Customer Service Representative
Kelly
Troy, MI
01.2020 - 01.2022
- Assisted customers with inquiries and provided relevant product information to enhance satisfaction.
- Handled phone calls, emails, and live chats promptly to address customer needs efficiently.
- Processed orders and returns accurately to ensure seamless customer experience.
- Performed data entry tasks accurately into company database.
- Verified and corrected discrepancies in data entries to ensure accuracy.
- Scheduled appointments to meet customer requests.
- Concentra
Caregiver
Independent Contractor
Detroit, MI
01.2011 - 01.2020
- Administer bedside and personal care, including ambulation and personal hygiene assistance, to ensure client comfort and well-being.
- Perform housekeeping duties, including cooking, cleaning, and running errands, to maintain a safe and welcoming environment for clients.
- Instruct and advise clients on household cleanliness to promote a healthier living space.
Child Care/Nanny
Independent Private Contractor
Detroit, MI
01.2016 - 01.2017
- Facilitated homework sessions, offering guidance and support to improve academic understanding.
- Guided children in developing healthy personal habits, including nutrition, rest, and hygiene.
- Maintained clean and organized care area to enhance children's well-being.
Education
GED Preparation -
Southwest Solutions Adult Learning Lab
Detroit, MI09-2020
Skills
Reliable and punctual with an excellent attendance record Flexible and willing to assume additional responsibilities Able to work independently or in a team-oriented environment Maintain a positive, professional attitude with customers Strong interest in helping and working with others Motivated to learn new skills through on the job training Well organized and detail minded
Timeline
Home Health Aide
Private Contractors
04.2024 - Current
Fulfillment Associate
Amazon
01.2022 - 03.2023
Customer Service Representative
Kelly
01.2020 - 01.2022
Child Care/Nanny
Independent Private Contractor
01.2016 - 01.2017
Caregiver
Independent Contractor
01.2011 - 01.2020
GED Preparation -
Southwest Solutions Adult Learning Lab