Jalesia Stewart
Zachary,LA
Summary
I am a detailed-oriented team player with strong communications, exceptional customer service aptitude and strong organizational skills. I possess the ability the ability to handle multiple projects and task simultaneously with a high degree of accuracy. I am a dependable and competent candidate that believes in integrity and being coachable. I have developed a high level of emotional intelligence and I face daily challenges with a positive attitude. I am an advocate for targeting stretch goals to ensure my team reaches company goals.
Overview
2025
2025
years of professional experience
Work History
Amazon Delivery Driver
BMH
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
Helper A
Performance Contractors
Port Allen, LA
04.2023 - 06.2024
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
- Practiced company policies to promote safety and compliance.
- Gained valuable knowledge regarding industry best practices through regular interaction with seasoned workers.
Access Control Specialist
Southern Nuclear
Waynesboro, GA
02.2022 - 05.2022
- Generated comprehensive reports detailing analysis of facility vulnerabilities, recommending strategic improvements for bolstering overall security posture.
- Implemented regular system updates and software patches to maintain compatibility with evolving technological standards in the access control industry.
- Streamlined access management processes with the implementation of a centralized database for managing personnel clearances and facility access.
- Performed troubleshooting tasks on faulty hardware components related to door locking mechanisms or card reader devices, minimizing downtime due to technical issues.
- Reduced unauthorized entries by designing and installing advanced physical barriers, such as turnstiles, gates, and bollards.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Allied Security Officer
Allied Universal Security Services
Augusta, GA
11.2021 - 02.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Regional Traffic Controller
Goodpack USA
Zachary, LA
07.2017 - 04.2021
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Routed traffic around construction sites for worker and driver safety.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Assisted in minimizing road congestion during peak hours, by effectively managing traffic signals and controlling vehicle movement.
- Placed cones, signs and barrels to keep vehicles out of dangerous spaces.
- Directed traffic in construction sites to maintain safe conditions for workers and motorists.
- Worked with Regional Manager to create effective temporary traffic control schemes, stockcard reports daily.
- Trained new traffic controllers to properly use traffic control devices and apply best practices.
- Reduced accident rates at critical locations with the implementation of effective traffic control strategies.
- Responsible for handling all incoming customer service calls regarding supply orders, complaints, maintenance, scheduling and all other telecommunications for the office.
- Track all complaints for leadership records using Microsoft word, power point and excel.
Clinical Service Representative
Our Lady Of The Lake Hospital
Baton Rouge, LA
08.2016 - 07.2017
- Contributed to a positive work environment through effective teamwork and collaboration with colleagues.
- Participated in ongoing professional development opportunities to stay current on best practices in healthcare delivery.
- Conducted thorough insurance verification to minimize billing errors and ensure prompt payment of services rendered.
- Coordinated special events such as health fairs or community outreach initiatives, raising awareness about important health issues and promoting the organization''s mission.
- Delivered high-quality customer service by promptly addressing inquiries from patients, families, and healthcare providers.
- Ensured strict adherence to confidentiality protocols, safeguarding sensitive patient information at all times.
- Verified patient insurance coverage and collected required co-payments.
Education
High School Diploma -
Zachary High School
Zachary, LA05.2010
Skills
- Active Learning
- Teamwork and Collaboration
- Attention to Detail
- Following Directions
- Excellent Communication
- Customer Service
- Heavy Lifting
- Flexibility
Timeline
Helper A
Performance Contractors
04.2023 - 06.2024
Access Control Specialist
Southern Nuclear
02.2022 - 05.2022
Allied Security Officer
Allied Universal Security Services
11.2021 - 02.2022
Regional Traffic Controller
Goodpack USA
07.2017 - 04.2021
Clinical Service Representative
Our Lady Of The Lake Hospital
08.2016 - 07.2017
High School Diploma -
Zachary High School
Amazon Delivery Driver
BMH