Adaptable Customer Service professional with expertise in team collaboration and providing fast, high-quality customer service to guests in various settings.
Overview
5
5
years of professional experience
Work History
Cashier
Eastern Illinois University
03.2021 - 12.2021
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Met customer service goals and exceeded customer expectations.
Worked with floor team and managers to meet wide range of customer needs.
Receptionist
State Farm Insurance Inc
05.2019 - 08.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Maintained customer satisfaction with quick and professional handling of customer concerns.
Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
Hostess
Red Lobster
05.2017 - 08.2018
Greeted customers upon arrival and provided friendly and warm presence throughout the dining experience.
Took reservations and to-go orders by phone, answered customer questions, and completed financial transactions.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.