Sabrin Omar
Customer Service Expert
Fort Worth,TX
Summary
Talented professional with customer service and front desk experience. Skilled in managing high-volume customer inquiries, data entry, and administrative duties. Possesses excellent communication and organizational skills. Demonstrated ability to provide courteous and efficient service in fast-paced environments.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Cashier
Burlington
North Richland Hills, Texas
06.2024 - 03.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Addressed customer needs and made product recommendations to increase sales.
Air Assiocate
Amazon
Haslet, Texas
08.2023 - 06.2024
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Cashier
Walmart
10.2022 - 06.2023
- Provided exceptional customer service by responding promptly to guest inquiries and requests
- Tracked guest preferences from previous stays for improved future experiences
- Proficiently operated multi-line telephone systems to answer incoming calls and transfer them as necessary
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds, and resolving transaction issues.
Host
Razzoo's Cajun Cafe
05.2022 - 10.2022
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Answered customer questions about hours, seating, and menu information.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Education
Associate of Arts - Accounting And Business Management
Dallas College
Dallas, TX 08.2023 - 06.2027
HIGH SCHOOL DIPLOMA -
Timber Creek High School
Keller, TX 08.2020 - 05.2023
Skills
Cash register operation
Payment collection
Time management skills
Attention to detail
Written and verbal communication
Product knowledge
Customer satisfaction
Skills
- Listening Skills
- Answering Customer Questions
- Creative Solutions
Timeline
Cashier
Burlington
06.2024 - 03.2025
Air Assiocate
Amazon
08.2023 - 06.2024
Associate of Arts - Accounting And Business Management
Dallas College
08.2023 - 06.2027
Cashier
Walmart
10.2022 - 06.2023
Host
Razzoo's Cajun Cafe
05.2022 - 10.2022
HIGH SCHOOL DIPLOMA -
Timber Creek High School
08.2020 - 05.2023
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