Ja'lia Nichols
Killeen,TX
Summary
Detail-oriented logistics specialist recognized for strong analytical skills and effective communication. Committed to resolving logistical challenges and enhancing team productivity, ready to drive impactful results in supply chain operations.
Overview
7
7
years of professional experience
Work History
Logistics Specialist
US Army
Fort Hood, TX
03.2023 - Current
- Coordinated logistics operations to ensure the timely delivery of supplies and equipment.
- Managed inventory systems to track and monitor supply levels efficiently.
- Developed processes for streamlined transportation and distribution of goods.
- Analyzed logistical challenges and implemented solutions to enhance workflow efficiency.
- Trained personnel on logistics procedures and best practices, fostering a culture of continuous improvement.
- Tracked supply, equipment, and product inventory quantities to maintain necessary levels.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Tracked and managed transfer paperwork includi, including packing lists.
- Coordinated logistics operations to ensure the timely delivery of supplies and equipment. lists and load tags.the
To-Go Specialist
54th Street Bar And Grill
O'Fallon, IL
02.2022 - 03.2023
- Coordinated to-go orders, ensuring accuracy and timely preparation for customer satisfaction.
- Streamlined packaging processes to enhance efficiency in order fulfillment.
- Collaborated with kitchen staff to maintain high-quality food standards for takeout service.
- Managed customer inquiries effectively, providing excellent service and resolving issues promptly.
Shift Leader
Five Guys
Fairview Heights, IL
05.2021 - 03.2023
- Supervised daily operations, ensuring adherence to quality and service standards.
- Trained new staff on food preparation, safety protocols, and customer service techniques.
- Managed inventory levels, placing orders to maintain stock availability and reduce waste.
- Implemented efficient workflow processes, enhancing team productivity during peak hours.
- Resolved customer complaints swiftly, fostering a positive dining experience and loyalty.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Restaurant Hostess
Chili's Bar and Grill
Fairview Heights, IL
06.2019 - 06.2021
- Managed guest reservations using OpenTable system for optimal seating efficiency.
- Welcomed and seated guests promptly, ensuring a positive dining experience.
- Coordinated with kitchen and wait staff to facilitate smooth service flow.
- Trained new host staff on restaurant policies and customer service standards.
Education
No Degree - Project Management
Bellevue University
Bellevue, NE11.2030
High School Diploma -
East St. Louis Senior High School
East St. Louis, Illinois05.2021
Skills
- Logistics analysis
- Documentation management
- Resolving problems
- Inventory restocking
- Team oversight
- Overseeing deliveries
- Problem-solving
- Customer service
- Decision-making
- Stress management
- Quality control analysis
- Communication
Timeline
Logistics Specialist
US Army
03.2023 - Current
To-Go Specialist
54th Street Bar And Grill
02.2022 - 03.2023
Shift Leader
Five Guys
05.2021 - 03.2023
Restaurant Hostess
Chili's Bar and Grill
06.2019 - 06.2021
No Degree - Project Management
Bellevue University
High School Diploma -
East St. Louis Senior High School