Kimberly Robinson

• Tracked supply, equipment and product inventory quantities to maintain necessary levels.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
• Maintained compliance with all relevant regulations, ensuring safe transportation of goods while avoiding costly fines or penalties due to non-compliance issues.
• Tracked and managed transfer paperwork such as packing lists.
• Provided customers with status updates for tracked packages.
• Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
• Developed strong relationships with carriers to secure competitive rates and improve delivery times.
• Negotiated contracts with suppliers, securing favorable terms that contributed to overall cost savings initiatives.
• Worked with customers to integrate processes and correct issues.
• Enhanced customer satisfaction by proactively resolving shipping issues and providing timely updates on order status.
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

• Followed all company policies and procedures to deliver quality work.
• Developed strong client relationships through consistent communication and attentive service.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Interpreted clients' needs and introduced services to fit specific requirements.
• Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
• Oversaw daily operations of a busy office environment, ensuring tasks were completed efficiently and accurately.
• Built and managed relationships with key clients and partners to drive growth.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Maintained current understanding of market conditions, compliance standards and best practices.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Optimized supply chain management, resulting in reduced delivery times and increased inventory accuracy.
• Organized large-scale events, ensuring seamless execution of logistics, registration, catering, and venue management.

• Conducted regular progress reviews with clients to assess their needs and adjust strategies accordingly.
• Developed customized job search strategies for clients facing unique challenges such as extended gaps in employment or career transitions.
• Collaborated with clients to identify skills, strengths, and areas for improvement through assessments and evaluations.
• Implemented individualized coaching strategies tailored to each client''s specific needs and goals.
• Organized workshops focused on essential job-seeking skills such as resume writing, interviewing techniques, and networking strategies.
• Partnered with educational institutions offering programs related to professional development activities designed to enhance employability skills.
• Streamlined job search processes for clients, resulting in increased interview opportunities.
• Maintained up-to-date knowledge of industry trends and best practices in career advising, ensuring clients received cutting-edge guidance and support.
• Evaluated labor market trends to identify promising industries and employment opportunities for clients based on their unique skill sets.
• Established strong relationships with local employers, expanding networking opportunities for clients seeking new career paths.
• Provided insightful feedback on interview techniques, improving client confidence and performance in job interviews.
• Developed comprehensive career plans to facilitate professional growth and success.
• Assisted clients in crafting targeted resumes and cover letters that effectively communicated their value to potential employers.
• Facilitated group sessions that addressed common challenges faced by job seekers, fostering a supportive community environment.
• Provided ongoing follow-up support after job placement to ensure client satisfaction and long-term success in their chosen field of work.
• Increased overall client satisfaction by consistently delivering timely feedback on resumes, cover letters, and LinkedIn profiles.
• Enhanced client career development by providing personalized guidance and support.
• Empowered clients to make informed decisions about their careers by providing relevant resources and up-to-date information about the job market.
• Served as a liaison between clients and prospective employers, promoting successful outcomes for both parties involved in the hiring process.
• Led workshops for job seekers to provide information on job searching, application completion, and resume building.
• Assisted clients in building successful job search strategies.

• Improved team performance by providing regular training and feedback to technicians.
• Identified areas for improvement within the region, implementing strategies to address gaps in performance.
• Actively participated in industry conferences and workshops to stay abreast of emerging technologies relevant to our operations.
• Optimized scheduling processes for increased efficiency, reducing travel time between appointments.
• Collaborated with cross-functional teams to ensure seamless communication and efficient processes.

Managed short-term and long-term crisis upgrades to existing plans. Assessed currency of crisis strategy approaches.

· Managed new plans in coordination with stakeholders. Maintained and updated tracking databases as required.

· Served as FEMA liaison with other relevant cabinet agencies. Provided oversight and review to ensure classified material was received, transmitted, handled, stored, and accounted for

· Supervised and implemented program initiatives to maximize the Commission's level of preparedness to respond to natural disasters and artificial emergencies.

· Analyzed, evaluated, and investigated applications for federal grants. Acted professionally when addressing caller needs. Addressed, the caller needs to do this promptly and proficiently.

• Utilized various assessment tools to measure student growth over time, informing data-driven instructional decisions.
• Fostered a positive classroom culture where students felt comfortable asking questions and collaborating with peers in group activities.
• Developed creative lessons that incorporated real-world connections, making content relevant and engaging for students.
• Mentored struggling students individually, resulting in improved understanding and academic performance.
• Communicated effectively with parents regarding student progress and areas of improvement, cultivating strong partnerships in education.

Directed logistics and transportation operations for up to 466 personnel, optimizing the movement of equipment and personnel for domestic and global operations.
Implemented a government metrics tracking program, achieving recognition as the top executive-level manager for two consecutive years.
Achieved a 60% reduction in logistics costs, saving the government over $120M through strategic mobility restructures and coordination.
Integrated supply, transportation, maintenance, and support services, enhancing operational cohesion and mobility.

I took charge of a team of 150 employees, coaching and mentoring them to enhance and boost operational efficiency. Through my leadership, I developed and implemented Standard Operational Procedures and training programs, resulting in a significant improvement in safety and operational readiness. Additionally, I was responsible for managing administrative and personnel actions, ensuring the accountability of over $33M in equipment and property. My dedication and hard work have made a lasting impact on the organization, and I am confident that I can bring the same level of commitment and expertise to any task at hand.

As the Senior Logistics Advisor, I have overseen supply management, and budget analysis with great success. Additionally, I have managed motor operations and logistics preparation, which has contributed to the accountability of over $180 million worth of equipment. By leading software development initiatives for logistics systems, I have improved data management and operational efficiency. With my experience and skills, I am confident I can continue to make significant contributions to any logistics team. With my extensive experience in logistics and supply management, I have proven this by closely monitoring inbound and outbound freight operations. My meticulous attention to detail has enabled me to generate accurate documentation and shipment information, ensuring that our customers' needs are met with utmost satisfaction.

• Managed the operations training budget, allocating resources strategically for maximum impact on employee development.
• Increased employee engagement by incorporating interactive elements and real-world scenarios into training sessions.
• Managed supply support for 1,500 employees, maintaining accountability for over $500 million in equipment.
  Forecasted supply demands and optimized space utilization, significantly improving supply distribution efficiency.
  Coordinated major operational projects, serving as a liaison with state and local officials for disaster response and training programs.