Jalil Green
Portage
Summary
A motivated English Writing major with a minor in Digital Marketing, passionate about storytelling, content creation, and online engagement. Experienced in writing for social media, creative and technical writing, and using digital tools to communicate ideas clearly and effectively. Currently seeking opportunities to apply writing, marketing, and digital skills in a collaborative, forward-thinking environment.
Overview
2
2
years of professional experience
Work History
Customer Experience Associate
Walmart
06.2023 - Current
Customer Service Associate
Walmart
06.2023 - Current
- - Provided friendly, efficient customer service in a high-traffic retail environment
- - Managed transactions, returns, and inventory with accuracy and attention to detail
- - Collaborated with team members to ensure smooth store operations and satisfied customers
- - Recognized for punctuality and positive attitude during peak seasons
- Gained real-world insight into consumer behavior, which informs my interest in marketing and brand strategy
- Collaborated with cross-functional team members to streamline inventory flow and meet performance targets
- Supported promotional campaigns by maintaining appealing displays and providing product information
- Communicated clearly with diverse customers, resolving inquiries and improving satisfaction through active listening
- Delivered high-quality customer service while supporting daily retail operations in a fast-paced environment
Education
B.A. - English Writing, Digital Marketing
Purdue University Northwest
Hammond, IN05-2026
Skills
- Content Creation
- Social Media Writing
- Digital Marketing Fundamentals
- Creative & Technical Writing
- Speech & Presentation Skills
- Business Communication
- Basic AI & Digital Literacy
- Copywriting for Business & Marketing
- Notion (organization, content planning, productivity)
- CapCut (video editing for social media)
- Canva (graphic design, content creation for social media/marketing)
Timeline
Customer Experience Associate
Walmart
06.2023 - Current
Customer Service Associate
Walmart
06.2023 - Current
B.A. - English Writing, Digital Marketing
Purdue University Northwest
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